Scope: The Project Assistant is a partner in providing responsive solutions to enhance the overall function of the Service/Light Commercial Department.  This role includes technical technology trouble-shooting, as well as provides training and support.

Primary Responsibilities:

1. Provide administrative support to Project Managers and Department Manager as required.
2. Provide technical engineering information to company employees and subcontractors to ensure project complies with all engineering standards, codes, specification and design instructions.
3. Assist in evaluation and solution of potential field problems, referring issues to Project Manager.
4. Assist in plan and spec analysis in order to provide clear, trackable and coordinated interpretations of the design/drawings for construction.
5. Research and recommend solutions to design document problems, including conflicts, interferences and errors/omissions.
6. Participate in the continuous updating and accurate generation of as-built documents, assist with the research and preparation of field change requests to resolve design issues.
7. Conduct quality control activities in accordance with instructions, inspection programs, using specified control measuring and testing equipment.
8. Understand and perform document control functions in accordance with on-site policy and procedures, including tracking and creating of RFI’s, transmitting and tracking of submittals, compose agreements, and maintain project expediting list.
9. Attend project coordination and owner/contractor/architect/engineer meetings as required.
10. Quote project and retrofit related work.
11. Become well versed in all aspects of ASTEA and supporting the following areas:
12. Technician/field functionality
13. Quote Field deficiencies (HVAC-R and Plumbing) on daily basis.
14. Work with Service Coordinator on Field Quote service orders for proper allocation to techs.
15. Support the departments Standard Operating Processes (SOP’s) and ensure they are followed in all work performed.
16. Promote safety and a safe work environment
17. Additional duties as assigned

Education/Experience:

• High School diploma or equivalent
• Technical or college degree, preferred
• Excellent verbal and written communication skills
• Well-developed organizational and time management skills
• Valid State Driver’s license, and able to travel to project sites.

Certificates, Licenses, Registrations

• None

Knowledge, Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Exhibit technical aptitude and advanced computer skills. Skills should include MS Office (excel, word, power point), iPhone and iPad capabilities knowledge helpful.
• Ability to schedule/coordinate projects to meet expressed deadlines
• Ability to handle a fast paced, and busy work environment while maintaining a positive demeanor.
• Mechanical aptitude and knowledge of HVAC and plumbing related issues
• Working knowledge of industry specific programs, such as Astea
• Ability to work within a team environment.
• Willingness to keep current with continuing education as necessary.
• Actively participate in programs and initiatives designed to enhance the overall good of the company, including sister company support as needed

Employee Characteristics:

• Customer service oriented
• Highly motivated, initiative and self-discipline
• Strong work ethic, time management and organizational skills
• Detail Oriented
• Strong communication

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. General Manager may assign other duties as required.

Physical Demands / Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. Walking includes moving within a project site, including uneven surface/ground.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Requires climbing, lifting, reaching and grasping.
• The environmental conditions for this position include climate controlled indoor activity to inclement outdoor extremes of cold, heat, dust, wind and various forms of precipitation. Exposure to a variety of noise and equipment vibration.
• Must be able to wear Personal Protective Equipment (PPE) in plant environment. PPE required when in the plant, yard or construction areas include:
• • Hard Hat
  • Safety Glasses / Goggles
  • Steel-toed Boots
  • Reflective Vest
  • Hearing Protection (designated areas)

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