Since 1946, Davis-Ulmer Fire Protection has been providing full service fire sprinkler, suppression, alarm, and security systems to its customers, while maintaining our reputation as being one of the best companies in the business in the Northeast region.  Davis-Ulmer contributes its success to their loyal employees and customers.  The company's overall work force has grown and as we move forward, we foresee continued expansion throughout the Northeast.

What we offer

• Medical, Dental, and Vision Insurance
• Flex Spending
• Health Savings
• 401(k)
• ESOP
• Paid Time Off
• Employee Assistance Program
• Life and Disability Insurance Options

The Office Support Specialist is the first contact made by all those that enter facility and through phone calls or onsite visitors.  Office Support Specialists also assist the operations team in daily tasks and roles.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist in the daily operations of the business working to support departments needs

Handle a multi-line phone system, requiring the Support Specialist to have a general but wide knowledge of company personnel

Greets all visitors, sales representatives and guests entering facility; handles inquiries and directs as appropriate

Assists the branch in administrative tasks such as ordering and coordinating insurance certificates and licenses; completing pre-qualification and qualification forms and scanning documents to the online document storage system

Orders company supplies, business cards, envelopes, etc.

Opens, sorts and distributes mail

May assist in administering the Tool Box Talk program

May assist site executives with the handling of special projects such as completing forms, dispersing information/materials, and /or reconciliation of certain branch items

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibilities. May give direction to relief receptionists from time to time.

QUALIFICATIONS:

Strong verbal, written and telephone skills

Ability to make favorable first impression

Ability to handle multiple tasks

Moderate to advanced computer skills, including Microsoft Office and Adobe

EDUCATION and/or EXPERIENCE:

High School Diploma/GED required; Associate’s degree preferred

Experience with Microsoft Suite of products a plus

Ability to use a computer operated phone system and other office equipment

CERTIFICATES, LICENSES, REGISTRATIONS:

Notary Public a plus but not required

PHYSICAL DEMANDS & WORK ENVIRONMENT:

Office environment with moderate noise levels

Mostly sedentary role with the need to move about the office to copy, scan and fax

May require light lifting of storage boxes and packages to be mailed

Ability to be on the phone and computer consistently throughout the day

LIMITATIONS & DISCLAIMER:

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

 This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position.  Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

 Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  Continued employment remains on an “at-will” basis.