JOB DESCRIPTION

The Receptionist is responsible for clerical and administrative functions necessary for successful operation of office communications. He/She will efficiently and effectively assist all office and field personnel in administrative duties.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Maintain schedule for, and coordination of, office meetings, and conferences. Including but not limited to, scheduling organizing meeting attendees, ordering meals, set-up and clean-up of meeting room.
• Provide administrative support for managers and office staff
• Maintain all office spaces including lunch room, meeting rooms, supply closets, and reception area; ensure all are clean, organized, and well-kept
• Responsible for supply inventory: ordering, stocking, and distributing office supplies 
• Collecting and distributing incoming and outgoing mail, as well as other correspondence
• Other duties and special projects as assigned and required

EXPECTATIONS

• Answer phone calls in a respectful and friendly fashion.  
• Forward phone calls to the correct individual, after confirming whether or not that person is available.  Don't just forward to someone's voicemail--get them in touch with someone.
• Field calls from potential customers and record all contact info if the applicable department is not available. Relay information same day.
• Assist with all paperwork as needed.

CORE COMPETENCIES

• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Time Management, Problem Solving, Coordination, and Planning Proficient: Proficiently, accurately, and successfully prioritizing, coordinating and planning tasks, projects, events, meetings, scheduling, and anything else that may be required.
• Demonstrates Support of Managers: Respectfully meeting the demands of and completing the tasks and projects for superiors.
• Maintains an Organized and Presentable Office and Workspace: Understanding the importance of how the appearance and state of the office directly reflects the image of the company.
• Presents Self with a Professional Behavior and Attitude: Presenting themselves in a professional, composed and appropriate manner at all times.