Job Title: Assistant Café Manager
Job Group: Assistant Manager
SUMMARY
Renowned for merging the worlds of art, fashion and pop culture with candy, Dylan’s Candy Bar is the largest, state-of-the-art sweets emporium. Dylan’s Candy Bar is not your average “candy store” as it’s home to over 7,500 candies from around the world, making it the most popular destination for the ultimate sugar rush experience. Giant Pop Art installations of oversized candy adorn the store and transport visitors to a modern day Candy Land, awakening the creative spirit and inner child in everyone.
Dylan’s Candy Bar stores are currently located in New York City, East Hampton, Los Angeles and Miami Beach. Dylan’s Candy Bar products can also be found in prestigious venues like Neiman Marcus, W Hotels, Four Seasons Hotels and the Empire State Building. For more information, please visit www.DylansCandyBar.com or www.facebook.com/DylansCandy.
JOB DESCRIPTION
The Assistant Café Manager is responsible for assisting the day-to-day management of café and bar operations. Responsibilities include assisting in: coordination of staffing, controlling expenses and overall management of all areas of the café and bar as needed. The incumbent is responsible for ensuring the highest level of customer service throughout the entire café and thereby driving sales. The Assistant Café Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce in a timely and wise manner in order to achieve maximum business results.
ESSENTIAL JOB FUNCTIONS
- Orders products and supplies for the café & bar
- Work closely with party coordinators to ensure events run smoothly
- Manages vendors and maintains inventory
- Acts as a liaison between the café and all other departments, communicating relevant information to the café staff as needed
- Trains new employees and provides ongoing training for all café staff
- Serves as a lead customer service contact for members at the café and bar
- Monitors and analyzes the café budget
- Implements café policies and procedures
- Operates a variety of specialized food service equipment, i.e. drink dispenser, ovens, frozen yogurt machines
- Prepares cooks and serves menu items
- Adheres to strict portion control policy
- Suggests menu additions, deletions and price changes to senior management
- Responsible for compliance with Health Department regulations
- Responsible for cleaning and general maintenance of the facility and equipment
- Has understanding and is capable of teaching cash register operation
- Assist in the supervision of the bar operation, bar staff, and bar inventory
- Provide a safe environment for all patrons
- Ensure ID’s are being checked in the bar area and that all guests are 21 and over
- Assisting with managing other areas of the store
- Performs opening/closing procedures
- Complete weekly bar and cafe inventory audits
- Reduce waste through proper product rotation, storage and dating
- Assist in managing payroll and staffing budgets for café and bar
- Manage Symphony POS system including modify menu options and training staff
- Performs other duties as assigned
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SKILLS & QUALIFICATIONS
- Orders products and supplies for the café & bar
- Work closely with party coordinators to ensure events run smoothly
- Manages vendors and maintains inventory
- Acts as a liaison between the café and all other departments, communicating relevant information to the café staff as needed
- Trains new employees and provides ongoing training for all café staff
- Serves as a lead customer service contact for members at the café and bar
- Monitors and analyzes the café budget
- Implements café policies and procedures
- Operates a variety of specialized food service equipment, i.e. drink dispenser, ovens, frozen yogurt machines
- Prepares cooks and serves menu items
- Adheres to strict portion control policy
- Suggests menu additions, deletions and price changes to senior management
- Responsible for compliance with Health Department regulations
- Responsible for cleaning and general maintenance of the facility and equipment
- Has understanding and is capable of teaching cash register operation
- Assist in the supervision of the bar operation, bar staff, and bar inventory
- Provide a safe environment for all patrons
- Ensure ID’s are being checked in the bar area and that all guests are 21 and over
- Assisting with managing other areas of the store
- Performs opening/closing procedures
- Complete weekly bar and cafe inventory audits
- Reduce waste through proper product rotation, storage and dating
- Assist in managing payroll and staffing budgets for café and bar
- Manage Symphony POS system including modify menu options and training staff
- Performs other duties as assigned
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