Our client has an urgent need for multiple Support Specialists to assist with their state wide launch of a major enterprise system for the State of Indiana. A Support Specialist will be on each site to answer end user questions, work with technical support, and document technical issues. There will be 3-4 weeks of training provided on the system prior to go-live date. Specialists will be paid expenses for approved overnight stays, mileage, tolls, and parking.

Start Date: August 2019
Duration: 3  months
Location: Multiple locations within Southern Indiana (Bloomington, Evansville, New Albany, etc)
Training:  Mandatory 3-4 weeks of training will take place in Indianapolis IN at the beginning of project 

Responsibilities
• Travel to assigned facility(s) for on-site support
• Help new users with questions on functions of new system
• Troubleshoot any issues with new system
• Provide training and high-level customer service

Travel Requirement
• Requires in-state travel 100%
• Willingness to travel within the assigned region
• Must have reliable transportation within the state of Indiana
• Valid Driver's License and Proof of Insurance

Qualifications
• Prior experience with training, teaching or instructing end users
• Comfortable with state of the art computer technology
• Adaptable to diverse working environments
• Must be a self-starter who is self-directed, organized, and learns quickly
• Ability to retain knowledge to apply to user training

Accessibility: If you need an accommodation as part of the employment process
please contact Human Resources at Email: tcc.recruiting@e-tcc.com

Equal Opportunity Employer, including disabled and veterans.

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