Role:  Human Resource Director

Supervised By:  Chief Executive Officer

Supervises: This position has overall supervisory responsibility for all human resource operations.

FLSA Status: Exempt

ABOUT US: 

Sterling Medical provides expertise in healthcare for communities nationwide. By being employer owned, employers are now taking healthcare into their own hands and are being able to provide quality and efficient care for their employees. Our goals at Sterling Medical are to create a patient-focused integrated primary and urgent healthcare system by bringing the patient and provider closer together, ensuring that all patients obtain the health services they need without suffering financial hardship, and allowing the employer to control their healthcare costs.

We are looking for ideal candidates who strive to achieve a 95% or higher in positive customer feedback, are diligent at building the company’s name recognition within the community and are willing to understand the concerns of our patients and try to help solve their healthcare problems.

Sterling Urgent Care is currently located throughout Idaho, Utah, and Wyoming with more locations coming soon.

Purpose of Position:

Develops, maintains and administers personnel management programs encompassing all functional areas of personnel/labor relations. Responsibilities include employment, salary administration, benefits, training, EEO, and planning of staffing requirements. Incumbent must spend 100% of time in human resources activities and is responsible for recommending and setting personnel policies. Excludes incumbents who only administer personnel policies.

Essential Functions:

Include the following.  Other duties may be assigned.

• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
• Recruits, interviews, tests, and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward company goals.

• Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

• Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

• Advises management in appropriate resolution of employee relations issues.

• Responds to inquiries regarding policies, procedures, and programs.

• Administers performance review program to ensure effectiveness, compliance, and equity within organization.

• Administers salary administration program to ensure compliance and equity within organization.

• Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance.

• Investigates accidents and prepares reports for insurance carrier.

• Conducts wage surveys within labor market to determine competitive wage rate.

• Prepares budget of human resources operations.

• Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

• Prepares reports and recommends procedures to reduce absenteeism and turnover.

• Represents organization at personnel-related hearings and investigations.
• Contracts with outside suppliers to provide employee services, such as canteen, transportation, or relocation service.

DUTIES AND TASKS

Works on assignments that are complex in nature where considerable judgment, analysis, and initiative are required in resolving problems and making recommendations. Serves as a liaison with internal and/or external contacts.

SUPERVISION GIVEN AND RECEIVED

Assignments are received in the form of results expected but incumbents have considerable freedom to decide on work priorities and procedures to be followed.

Directly supervises 1 or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills/ Knowledge:

Has acquired and applies all necessary advanced skills and knowledge for one or more processes or areas. May be a recognized expert in the areas to which assigned.

Language Ability:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.

Math Ability:

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.

Reasoning Ability:

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.

Personal Competencies:  

Contributes to the development of the department. Recognizes, initiates, and leads improvement activities. Is not hesitant to change or challenge decisions to meet performance goals or commitments. Requires considerable judgment, tact, discretion, and initiative.

Office Equipment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Education:

Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.