Arcoro is a growing and exciting HR SaaS software company with offices in California, Arizona, Iowa and Indiana, as well as remote employees across the country. Arcoro provides SMB and midsize business with a complete all-in-one modular HR solution. As a leader in delivering easy-to-use HR software which helps companies maintain compliancy, Arcoro’s proven cloud-based solution enables organizations to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning, and improved employee productivity. Our HR solutions integrate with top ERP systems further positioning Arcoro as a leader in proven modular HR solutions. Arcoro specializes in high-risk, high compliance companies in the construction and field services industries.

We are looking for a Production Support Engineer  with the desire to solve complex problems within an engaged workforce.  You will be a champion of quality and efficiency, employing your technical skills to ensure overall quality and that our software meets the highest standards. 

Our team is hard-working and dedicated.  You would be a valued participant, in a stimulating and well-managed workplace, that also has great perks and employee benefits.  Arcoro is the place to build a career, solve exciting problems, connect with customers, and be part of a team without compare, ready to join?

We have locations in Calabasas, CA, Scottsdale, AZ, Des Moines, IA and Granger, IN. We are also open to remote candidates!

• Great culture and environment. Work remote or local; regardless of where, you’ll always feel connected, impactful, and part of a family.  With 13 years of offsite worker practice, we live a connected and committed workforce.  Arcoro is the place to build a career, solve exciting problems, connect with customers and be part of a team without compare.
• Work in and migrate products to leading-edge technologies. Our SaaS solution is built and evolving with Microsoft Azure. We are a technology company that loves evaluating and integrating the newest tools and approaches to solve our, and our customers, problems. Be instrumental in defining the future of our product's technology.

Responsibilities

• Deliver solutions to our customers' most pressing issues, working directly with the customer when necessary
• Become an expert in our products, providing guidance and know-how to our development and customer support teams
• Contribute to the production code-base, including enhancements and internal tooling
• Improve our products by reproducing customer problems and implementing the solution to ensure we are continually improving

Qualifications

• Strong desire to investigate and solve problems
• Proficiency with C# and .NET
• Proficiency with consuming RESTful APIs
• Knowledge of HTML5, CSS3, and JavaScript
• Strong technical reading, writing, and verbal communication skills
• Excellent analytical and problem-solving skills with attention to detail

Secondary Qualifications

• Background in technical support of enterprise platform technologies
• Experience with AngularJS
• ASP Web Forms
• NET MVC
• WCF
• Proficiency with SQL, Stored Procedures, DDL; hands-on experience with databases like SQL Server
• Experience working in cloud-based platforms, preferably Microsoft Azure
• Experience with Git
• Knowledge of client-server and web development
• Experience with Entity Framework
• Ability to handle multiple tasks
• Experience with TypeScript
• 3+ years of Software Engineering Experience or less if local to the Granger, IN area and could be on-site
• Bachelor’s Degree in Computer Science or Information Systems preferred.