Our customer in Providence, Rhode Island is seeking a Project Manager for a 6 month contract.

Program Manager Job Description

  • Create and maintain a robust and inclusive project plan while actively managing relevant work streams of the program throughout each phase
  • Establish and manage a RAID log (risks, actions, issues, decisions) throughout the entire program.
  • Create and update weekly status reports of the project, create content for weekly team meetings to highlight accomplishments, upcoming activities, updates to RAID log and project plan
  • Participate in the creation of governance team materials as required. Present/report to the governance team as per established cadence
  • Assist and collaborate, as required, in consultation with our vendor management team to contribute to the RFP documentation. Review and provide recommendations for vendor RFP
  • Coordinate RFP process to selection of right Systems Integrator & Software Vendor
  • Lead the implementation phase in conjunction with systems integrator & software vendor partners and stake holders from State (SMEs, program management etc.)  
  • Participate in the planning, discovery, design, configuration, testing (e.g. burn down charts, UAT) and training activities (e.g. content creation and review is being executed, training sessions appropriately staffed and executed) during this phase of the program
  • Lead through experience around standard practices around a program
  • Lead the post-implementation phase including coordinating resources and providing direct assistance with troubleshooting of production support issues, deployment/cutover, period close activities and system/business process optimization, identification of additional training opportunities / content delivery mechanisms, as required
  • Ensure Change Management is happening in a strategic manner throughout the duration of the program providing thought leadership based on experience and expertise
  • Help establish a ‘super user’ network of business SMEs who can continue to support the system and associated processes during the implementation phase as we near phased go-live events and throughout the post-implementation phase
  • Manage budget throughout the program
  • Ensure risk management and lead conflict resolution

Minimum Requirements

  • 10-15 years of experience with multiple previous implementations large software programs from a variety of system integrators / software vendors in the public sector is preferred; however, private sector experience will be considered as well
  • Highly competent individual who can think both strategically and tactically in numerous situations and is capable of toggling between the two seamlessly
  • Exceptional communication skills (e.g. verbal, written, presentation) and time management skills (e.g. ability to multi-task while meeting deadlines)
  • Must possess high level of emotional intelligence (EQ)
  • Deep experience with SDLC, quality assurance standards for system design, configuration and testing as well as previous experience working with IV&V partners
  • Experience and solid understanding of the following disciplines (in addition to Project Management): Business process re-engineering, Change Management methodologies, preferred Lean Management (and or Six Sigma)
  • PMP certification strongly preferred, will consider deep applicable experience and other PM knowledge / certifications in lieu of these credentials
  • MBA preferred
Equal Opportunity Employer, including disabled and veterans.