Classic Industrial Services is dedicated to providing high-quality industrial construction services. We have been in business for over 25 years and our current area of focus includes industrial insulation, scaffolding, siding, and refractory

— Branch Manager

Job Title:                                             Branch Manager

Department:                                         Omaha, NE

Reports to:                                          President

Management Role:                               Manager

Salary Range:                                       TBD

Summary: The Branch Manager is responsible for the direction, coordination, supervision, and profitability of all activities for a specific office location. This individual will plan, lead, and direct the growth of the branch operations and its people, and execute other assigned duties. He or she is ultimately responsible for the delivery of quality systems and service, to ensure customer satisfaction. This individual communicates all branch financial data, future business growth opportunities, and general economic outlook to the company president. He/she assists in a first-line management capacity to administer company policies, procedures, and best practices, while focusing on the safety, growth, and development of all employees within his/her branch location.

Essential Duties and Responsibilities:

• 100% Ownership of your Branch Operation
• Provide responsible stewardship and development of the organization’s assets to include its talent, customers, and capital
• Develop and clearly communicate a vision and strategy for the branch with corresponding long and short-term operating plans which are in alignment with the overall Classic plan.
• Follow all Classic Standard Operating Procedures.
• Make Safety/Risk a priority by overseeing your branch safety/risk program and by being directly responsible for your safety/risk performance.
• Develop and improve operating practices which will increase productivity and profitability and are in alignment with your strategic plan.
• Participate in and supervise others in all aspects of your operation, including but not limited to: safety, sales, estimating, design, installation, customer relations, collections, and project management.
• Review/analyze information and reports to identify areas of improvement and create actionable items which your team will use to improve, including by not limited to: branch budget vs actual, sales projections vs backlog/revenue, project projections vs actual, collections effectiveness, over and under billings, indirect costs, overhead costs, etc.
• Grow a sustainable business.
• Ensure branch maintains historical records for future use.
• Form an excellent relationship with customers, key management, and employees of the company.
• Represent Classic Industrial Services, Inc. both internally and externally in a professional manner.
• Actively participate in events, groups, programs, training, policies and initiatives designed to enhance the overall good of the company and the parent company.
• Find and become involved with growth opportunities for yourself, while getting involved within your community.
• Complete other assigned responsibilities as directed by immediate supervisor or other Classic Industrial Services’ management personnel

Core Competencies

• Ownership of your branch.
• Lead others and self.
• Cast a vision for the future.
• Create long and short-term goals.
• Financial acumen.
• Building internal and external relationships.
• Teamwork. Ability to work with other business leaders to assist Classic Industrial Services in reaching our overall objectives.

Expectations

• 100% ownership of your branch and/or division.
• Be responsible for your business.
• Be willing to be held accountable.
• Lead from the front.
• Lead with a servant mindset. Have an attitude that you are there to meet the needs of your team.
• Develop and continue to improve your processes.
• Have an attitude and focus of: APi Group 1^st, Classic 2^nd, Branch 3^rd and self last.
• Be a TEAM Player.
• Sustainable operation.
• Strong focus on growing recurrent revenue sources, including maintenance agreements.
• Select the right contract work.
• Lead in accordance with Core Purpose, Core Values, and Operating Code.
• 12.5% EBITA.
• Customer centered organization.
• Develop your people both technically in their job responsibilities and as leaders.
• Annual reviews.
• Individual Development Plans.
• Spend time with your team.
• Train your replacement. Have intentional succession planning for all key positions in your branch.
• Strategically hire the best and brightest people.
• Set clear expectations to your team.
• Hold your team accountable. Inspect what you expect!
• Recognize your team for successes and when they are meeting your expectations.
• Be in-line with and assist in shaping company direction and focus.
• Make quality control a part of your business.
• Grow your business.
• Build new customer relationships.
• Nurture existing customer relationships.
• Develop a plan that is in alignment with Classic, communicate your plan, and then execute the plan.
• Do the right thing! Even when it hurts!
• Bitch up and smile down.
• Keep our garbage in house.
• Manage and control your Job, Indirect and Overhead costs.
• Do NOT be a “Yes Man” or “Lemming.” If you disagree or have an opinion speak-up and let’s have a conversation. Your opinion matters!
• Be a change agent.
• Be receptive to feedback and coaching.
• Do not work in a silo!

Qualifications/Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree preferred or 2-5 years of related experience
• Construction industry experience is required
• This position must execute many tasks simultaneously while maintaining excellent working relationships and superior leadership skills with all level of the organization
• Excellent organizational skills
• High proficiency in MS Word / Excel / Outlook

Lifting Requirements: Light Work exerting up to 50 lbs.

Physical Requirements:

• Walk (move, traverse): Frequently
• Used hands/fingers to handle or feel (operate, activate, use, prepare, inspect, place, detect, position): Constantly
• Climb (stairs, ladders) or balance (ascend/descend, work atop, traverse): Frequently
• Talk/hear (communicate, detect, converse with, discern, convey, express oneself, exchange information): Frequently
• See (detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, asses): Constantly
• Reaching: Constantly

Equipment and Tools:

Disclaimer: This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Classic is an equal employment opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability and/or protected veteran status in accordance with governing law.