At Abbott, it’s all about providing an exceptional experience — for our clients, our construction partners and most importantly, our employees. Our team is made up of talented professionals who fully embrace the company’s brand pillars of stewardship, collaboration and integrity. They are respectful, hardworking individuals who take pride in what they do and in helping others achieve their goals.
 
In addition, Abbott’s size, combined with the versatile talents of our team, gives us the unique ability to adapt resources and approaches based on specific needs. This flexibility not only enables us to stand out from the crowd by being a responsive business partner who can quickly adjust to any situation, but also offer diverse and rewarding opportunities to our employees.

Primary Duties

  • Maintain and improve Azure to on-premise LDAP and related services.
  • Provide Tier 1 support for Pasadena office operations and Tier 2 support for all offices.
  • Manage and improve Azure server and SQL services including general resource management.
  • Maintain and provide Tier 2 support for network services working with the Support Specialist.
  • Deploy hardware for users and job sites for California operations.
  • Manage GPO and software deployment in a Microsoft environment.
  • Track and maintain IT assets and deployment leveraging SysAid based asset management.
  • Maintain and continuously improve Meraki and PRTG monitoring systems in conjunction with the Support Specialist.
  • Working with the IT Manager, provide recommendations to continuously improve Abbott's server and network infrastructure.
  • Maintain ongoing documentation for all systems and standards in the IT Wiki.
  • Maintain and improve Abbott's Microsoft 365 services and integration.
  • Provide support according to agreed SLA.
  • Support and demonstrate the core values and expectations of Abbott Construction for customer support and satisfaction.
  • Access software updates, drivers, knowledge bases, and FAQ’s resources to assist with end users' issues.

Qualifications

  • Must be able to pass a drug test and background check
  • 3+ years working in help desk or end user support
  • 1-2 years' experience working with LDAP in an Azure environment
  • Experience working with LAN/WAN networking (L3/L2) in a multi-location environment
  • 1-2 years' experience with administration of Office 365 platform

Benefits

Abbott offers a comprehensive benefits package including: medical, vision, dental, vacation & sick time, 401(k) with match and more.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: hr@abbottconstruction.com

Abbott Construction participates in E-Verify.

Recruiters, please do not contact. Unsolicited resumes from recruiters will not be considered.

Abbott Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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