Company Overview: John Deere Construction Equipment Dealership, with multiple locations serving Southern California, Nevada, and Idaho, is a trusted provider of heavy construction equipment solutions, known for its commitment to delivering high-quality products, outstanding customer support, and expert maintenance services. Our dealership offers a full line of John Deere equipment tailored to the needs of contractors and operators in various industries, including construction, road building, and mining. At our Meridian, Idaho location, we are looking for dedicated professionals who are ready to contribute to our mission of supporting clients with dependable service and innovative equipment solutions.

Purpose: The Shop Service Technician plays a vital role in diagnosing, servicing, and repairing customer and dealership-owned John Deere heavy construction equipment. This position requires strong technical skills and may involve occasional field service, guided by the Service Manager, Service Location Manager, or Shop Foreman. This role is essential to ensuring equipment performance and client satisfaction.

Key Responsibilities:

• Diagnostics and Repairs: Perform complex diagnostics and repairs on John Deere equipment and technology, ensuring all work adheres to the highest standards.
• Mentorship and Training: Mentor Service Technician Trainees and other Service Technicians, supporting the team’s development and expertise.
• Customer Support and Clinics: Conduct or support customer clinics, sharing product knowledge and maintenance tips to enhance client experience.
• Field Diagnostics and Repairs: Perform diagnostics and repairs in the field as required, providing timely support for client equipment.
• Documentation and Accountability: Maintain accurate, thorough documentation of diagnostics, repairs, and service hours on work orders, ensuring timely submission.
• Tools and Equipment Management: Operate and maintain all necessary tools and equipment, ensuring that they meet safety and operational standards.
• Workplace Safety and Cleanliness: Follow all safety rules and maintain a clean and orderly work area.
• Product Knowledge: Stay updated on the latest developments in John Deere and competitive equipment to provide the highest level of service to our clients.

Required Qualifications:

• High school diploma or equivalent experience required; Associate degree in diesel technology or a related field is preferred.
• Minimum of 3 years of experience in heavy equipment maintenance and repair.
• Strong knowledge of mechanical, electrical, and hydraulic systems used in off-road construction or heavy equipment.
• Experience using diagnostic tools such as John Deere’s Service ADVISOR™ or equivalent systems.
• Ability to communicate effectively in both verbal and written forms.
• Must possess an adequate toolset to perform job responsibilities.
• Valid driver’s license required; Commercial Driver’s License (CDL) is preferred.

Preferred Experience:

• Experience with John Deere or similar heavy equipment in construction, road building, or mining industries.
• Prior exposure to training programs and technical manuals in equipment maintenance.
• Familiarity with OSHA safety regulations and compliance standards.
• Demonstrated experience in achieving or exceeding performance metrics.

Work Environment:

• Primarily shop-based at the Meridian, Idaho location, with occasional field visits to client sites as needed.
• May require lifting and moving equipment up to 75 pounds, with physical activity such as standing, walking, and handling various tools and machinery.
• Exposure to outdoor conditions, including varying weather, when performing field service work.

Relationships and Roles:

• Uphold and promote the company's Core Values in every aspect of work.
• Serve as an example of personal character, commitment, organizational skills, and safety practices.
• Foster a professional and cooperative interaction with customers, employees, and managers, demonstrating respect and professionalism at all times.

Compensation & Benefits:

• Hourly Wage: $28 - $38 per hour, depending on skills, qualifications, and experience.
• Benefits Package (available after 90 days of employment): Includes health, dental, and vision insurance, paid time off, and paid holidays.

EEO Statement: Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with state and local laws governing non-discrimination in employment in every location where the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.