Job title
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Dispatcher
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Reports to
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Dispatch Manager
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Reports to
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Salaried, Non-Exempt
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Reports to
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Full-Time – Fluctuating Schedule
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Alleyton Resource is seeking a qualified Dispatcher. This position will reside in the Richmond, Texas area. This position requires management resources in adherence with all company standards, policies and procedures, as well as compliance with all federal and state regulations.
Job purpose
Responsible for scheduling and dispatching deliveries of concrete efficiently and according to customer
Specifications as well as company policies. Must be able to encourage maximum production in the safest
Manner possible at all times.
Duties and responsibilities
- Strong computer, phone, and customer service skills.
- Excellent communication and organizational skills.
- Ability to multi-task in a fast-paced environment with multiple applications.
- Position requires extended work hours with ability to handle a stressful environment with
multiple and conflicting demands.
- Proven record of dependability.
- Good attention to detail in order entry and documentation.
- Proficient at using Command dispatch software and knowledge of GPS truck tracking System (Trimble).
- Knowledge of DOT regulations.
- Experience and knowledge in the ready-mix concrete industry will be valuable.
- Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Education and/or Experience:
- High School Diploma or G.E.D.
- Two-year previous experience in Customer Service or Dispatching.
- Clear verbal and written communication skills
- Effective listening skills
- Self-Control and persuasive skills
- Bilingual (Spanish/English) preferred
Computer Skills:
- Experience with Microsoft Office 365 applications
- Typing Speed of at least 30 WPM
- Ability to adapt to other computer software.
- Experience with Command Series, Trimble and Schedulecom are preferred.
- Intermediate to advance with Excel. Experience with Pivot tables and Macros are a plus.
Working Conditions
Job operates in clerical office setting. Office environment will include suitable work areas and standard office equipment. Policies and procedures focused on safety will apply. When visiting work sites work consists of activities which include navigating heights, and exposure to elements such as dust, changes in temperature and weather. Required safety equipment will be issued and policies and procedures focused on safety will apply.
Physical/Mental Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing and walking. Requires the ability to lift files, open filing cabinets and bend as necessary. The employee must frequently lift or move items up to 10 pounds and occasionally lift or move items up to 20 pounds. Excellent interpersonal skills; ability to establish and maintain effective relationships with staff, employees and managers. Effective conflict resolution abilities. Ability to present facts and recommendations effectively in oral and written form. Ability to read, write and do mathematics.
Other Requirements
Must be willing to work nights and weekends when necessary on a fluctuating work schedule.
EEO/AA Employer/Vet/Disabled Statement
Alleyton Resource Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
Background on Alleyton Resource Company
Alleyton Resource is an integrated aggregates and ready mix concrete company based in the Houston, Texas area. Alleyton operates over 20 sand and gravel sites and over 10 ready mix concrete locations in the west Houston metropolitan area. Alleyton currently employs approximately 550 people.
Alleyton Resource is part of Summit Materials. Summit Materials was formed to acquire and grow heavy-side building materials companies in the aggregates, ready-mix concrete, cement, asphalt paving, and construction industries.