We're Growing!!  If you are interested in a career in leave administration and are passionate about delivering quality service, we encourage you to consider HR Works, Inc.

• Offers competitive compensation with excellent benefits package and a GREAT culture
• Best Place to Work in New York State - Our 10th Consecutive Year on the List!
• Recognized as one of the fastest growing consulting firms in the U.S.

HR Works' rapidly growing outsourced benefits area is currently recruiting for a Leave Administrator.  This position can potentially work out of our Rochester or Syracuse, NY office or function 100% remotely.  The position is full-time, but the hours worked can be flexible.  The ability to work Pacific Standard Time or Central Standard Time is a plus but not required.   

This role assists clients across the United States with state-specific Leave administration.   Duties also involve working directly with clients’ employees to answer questions related to state-specific leave eligibility and application.

DESCRIPTION

Leave Administration:

• Respond to client’s HR/employee request for medical leave
• Send applicable paperwork and required forms (FMLA, State Disability and Paid Family Leave, Supplemental STD, LTD, ADA, Workers Comp.) to employees
• Answer employee inquiries on FMLA/disability/paid family leave/ADA/Worker’s Comp.
• Submit FMLA and carrier disability, workers comp. and family leave forms for processing
• Follow-up with carriers on the status of disability, workers comp. and paid family leave claims
• Update leave tracking system
• Communicate with employees on leave re: status of claims, expected return to work dates, providing updated medical documentation, etc.
• Provide status updates to clients
• Monitor leave status and follow-up as needed
• Assist in new client implementations
• Review and update process documents as needed

Systems:

• Setting up and maintaining Leave tracking records
• Navigating a variety of HRIS systems and insurance carrier web portals

Client Maintenance:

• Offer clients recommendations on compliance, trends, and best practices

Documentation & Reporting:

• Create, implement and maintain streamlined processes and written procedures.
• Track data/activities in order to prepare reporting for clients and carriers as needed.
• Document issues and outcomes into leave tracking system.

Vendor Relations:

• Work with carriers to administer employee leaves.
• Work with carriers to resolve employees’ claims issues

REQUIRED EXPERIENCE

• Minimum of two (2) years in related HR Leave Administration experience
• Leave Administration supporting multiple states is highly preferred!
• HRIS experience is a plus!
• Knowledge of state leave laws and compliance requirements
• Experience with ADP Workforce Now preferred
• Demonstrated ability to function in a remote work environment

SKILLS & COMPETENCIES

• Excellent customer service and follow through skills
• Strong communication (verbal and written), interpersonal and presentation skills
• Ability to take initiative and act proactively
• Strong administrative and documentation skills
• Organized and detail oriented
• Demonstrated ability to problem solve by adapting knowledge and experience
• Ability to work under pressure with multiple priorities and deadlines
• Proficient in Microsoft Excel
• Ability to maintain a high level of confidentiality

REQUIRED EDUCATION

• Bachelor's degree or Associates degree or commensurate work experience will be considered

HR Works, Inc. is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. HR Works, Inc. will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.