Areas of Responsibility:

Scheduling

  • Schedule utilizing Inspired Homes’ scheduling software and ensure that all construction activity follows the established critical path and cycle time requirements.
  • Understand and maintain the current lead times for trade partners and provide them with schedule updates on a timely basis.
  • Properly schedule and oversee the completion of all designated municipal inspections.
  • Update company status reporting information according to established timeframes.
  • Ensure all homes are 100% complete on or before the established Pre-Settlement and Quality Inspection Dates.

Contractor Management

  • Review all applicable job-specific information with trade partners prior to commencement of work.
  • Provide regular written feedback to Purchasing Department on trade partner performance.

Job Site and Community Management

  • Properly manage the location and appearance of all job site equipment, restrooms, and materials to ensure they do not interfere with marketing efforts and occupied homes.
  • Ensure homes and production sites under construction are maintained in a clean, well-organized, safe, and secure manner.
  • Maintain a clean, organized, and accessible field office and construction storage area.
  • Know and enforce job site rules, regulations, and safety.

Customer Relations

  • Schedule and conduct all formal “points of conduct” according to the established formats and promptly follow-up on any outstanding questions or issues.
  • Initiate additional contact with customers according to division requirements.
  • Ensure expectations are being accurately established at all points of contact using the Homeowner Manual and company outlines and checklists.
  • Be courteous and present a professional appearance when interacting with customers.
  • Properly document customer concerns and come to a conclusion with the customer within agreed upon time frames.
  • Respond to customer contact within established timeframes and document all communication in the homeowner file.
  • Achieve the company specified customer satisfaction goals as measured by the Avid Ratings customer survey.
  • Construction Cost Control
  • Correctly identify and document all variances and determine their cause to ensure future elimination.
  • Continually monitor job sites to identify and correct inefficiencies and waste.
  • Authorize payment only after field verification of quality and 100% completion of work.
  • Resolve any questions or problems regarding invoices and/or payments with the appropriate parties.
  • Adhere to all established policies and procedures for authorizing and payment of non-contract work.

Materials Management

  • Ensure material deliveries are accurate regarding quality and quantity and handle any discrepancies on site at the time of delivery or within 48 hours.
  • Ensure the proper delivery and storage of materials to guard against theft, damage, or misuse.
  • Promptly and properly communicate material variances to Purchasing & Estimating Department
  • Properly document all material returns.

Quality Management

  • Review plan accuracy and properly communicate any problems to the Product Development Department.
  • Enforce the company quality standards at all times.
  • Ensure adherence to all defect-prevention procedures.
  • Walk all homes under construction according to company practices and conduct in-line inspections. Document in homeowner file all in-line inspection checklists.
  • Conduct all quality control inspections in accordance with company requirements. Document in homeowner file all quality inspection checklists.
  • Conduct pre-settlement orientations on homes and ensure all items are 100% complete and signed off prior to closing.

Safety Standards

  • Constantly monitor job sites and address apparent safety issues immediately.

Construction Knowledge and Skills

  • Has basic knowledge and understanding of all national and local codes.
  • Has basic knowledge of all scopes of work, contracts, blueprints, and insurance requirements.

General Duties and Responsibilities

  • Complete all established paperwork, reports, and files in accordance with the company format and timeframes.
  • Present a professional image in accordance with company appearance standards.
  • Maintain a high level of ethics and integrity in all dealings.
  • Maintain a personal time management system to facilitate organization and efficiency.
  • Assist with all other projects and special tasks as directed by management.
  • Other duties as assigned by manager.

Required Qualifications:

  • Previous home building experience as a residential Project Manager/Superintendent managing high volume, production building.
  • Experience in managing multiple projects
  • Must have knowledge of residential construction practices and methods.
  • Possess a “take-charge” attitude and be able to handle high pressure situations.
  • Good organizational, planning, and time management skills.
  • Strong communication and interpersonal skills.
  • Strong computer skills with basic knowledge of Microsoft Office products.
  • Current Driver’s License
  • Bachelor’s degree in a related field is preferred but not required

 

Core Competencies

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity & Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.

Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Self-Knowledge: Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings; looks forward to balanced (+'s and -'s) performance reviews and career decisions.

 

Equal Opportunity Employer – minority/female/disability/veteran

Equal Opportunity Employer, including disabled and veterans.