About Us

APi National Service Group (APi NSG) is a part of the APi Group family of companies. With fire and life safety branch offices located across the U.S., our purpose is to provide a single point of contact for customers with a regional or national portfolio of properties. With a portfolio of customers across many industries, we continue to grow as one of the country’s preferred national service providers for fire and life safety systems. We strive to build long term relationships with our clients by assembling a team dedicated to providing world class customer service based on quality, timely service, responsiveness, safety, and integrity. We identify with and live out our parent company’s enduring purpose of Building Great Leaders™ in conjunction with our own core ideology. At APi NSG, regardless of role or position, everyone is a leader.

APi NSG Core Values

• Developing creative solutions to increase the value we provide our stakeholders.
• Enriching the lives of our employees through development.
• Building personal relationships to foster collaboration and teamwork.
• Fun, adaptable and energetic culture.

Key Job Responsibilities

• Secure regional and national fire protection inspection/maintenance and new construction contracts that benefit APi Group as a whole.
• Assess our value proposition against our top targets to ensure we are partnering with customers that area  right "fit" for our business. 
• Compile and submit sales proposals (RFPs, RFIs, and RFQs).
• Identify opportunities for growth in industries or areas where APi National Service Group is not currently focused.
• Consistently look for ways to improve our sales process and implement new strategies.
• Attend a variety of off-site engagements such as customer meetings, tradeshows, branch office visits, etc. in order grow relationships and obtain new business (travel as required). 

Additional Responsibilities

• Manage expenses in a responsible manner.
• Work with the Implementation Manager to effectively implement new accounts to operations.
• Inform leadership of changes in the marketplace and current challenges.
• Review customer contracts as needed.
• Develop a fire protection program that makes our customers lives easier, more productive, less stressful and helps solve current issues.
• Build solid relationships with our branch offices and other APi employees on a regular basis in order to strengthen your professional network.
• Develop and maintain a general knowledge of NSG processes in order to speak intelligently and make decisions in the best interest of the organization.
• Perform other job related duties as assigned.

Qualifications

• Computer literate (Outlook, Excel, Word, Power Point, Microsoft Teams, One-Note)
• Telephone customer service aptitude
• Strong oral and written English communications skills
• Prioritization and management of multiple tasks
• Dependable, accurate, and detail oriented
• Be a self-starter who takes initiative and anticipates needs

 Preferred Skills and Abilities

• Experience with customer service
• Industry knowledge of fire protection and inspection industry

Benefits

• PTO
• ESOP
• 401k
• Medical + Dental + Vision + Life Insurance
• ST + LT Disability

Pay Range

Pay depends on your level of experience and education.

More Info

• Employment Type: Full Time, 40 hours/week
• Normal business hours are 7:30 am - 4:30 pm, Monday - Friday
• Office environment, climate controlled

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL EMPLOYMENT OPPORTUNITY POLICY STATEMENT

It is the policy of APi National Service Group not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. APi National Service Group will take affirmative action to ensure that the EEO Policy is implemented, with particular regard to: advertising, application procedures, compensation, demotion, employment, fringe benefits, job assignment, job classification, layoff, leave, promotion, recruitment, rehire, social activities, training, termination, transfer, upgrade, and working conditions.

APi National Service Group will continue to make it understood by the employment entities with which it deals, and in employment opportunity announcements that the foregoing is company policy and all employment decisions are based on individual merit only. All current employees of APi National Service Group are requested to encourage qualified disabled persons, minorities, special disabled veterans, and Vietnam Era veterans to apply for employment, on the job training or for union accommodations for qualified disabled individuals.

It is the policy of APi National Service Group that all company activities, facilities, and job sites are nonsegregated. It is the policy of APi National Service Group to ensure and maintain a working environment free of coercion, harassment, and intimidation at all job sites, and in all facilities at which employees are assigned to work. Any violation of the policy should be immediately reported to your supervisor.

E-VERIFY PARTICIPATING EMPLOYER

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.