We're looking for a highly motivated candidate to fill a critical coordination role on our team. In this role, you will be involved in the labor/project management and technical support of MMC Controls Technicians and Electricians. We're looking for candidates who are interested in a career path in the controls/mechanical service and construction world. High performers in this role will have opportunities to be promoted into project management, sales, or engineering roles. The Controls Service Support Engineer will report directly to a Construction Executive or Project Manager.

Key Responsibilities:

Customer and Field Support

• Identify, communicate, and help execute immediate actions required to remove roadblocks.
• Identify and implement processes required to ensure identified roadblocks do not repeat.
• Assist with Material procurement and coordinate service Work Orders.
• Assist with pricing and coordinating Time and Materials work.
• Pull Permits and distribute approved permits to team.

Service Coordination

• Open work orders and assemble field turnover documents as needed; manages service software.
• Manage service schedule and dispatch in coordination with Service Sales/PM.
• Assist in planned maintenance agreement execution and ensures world class customer satisfaction.
• Attends scheduling meeting and contributes to staffing forecasting for field personnel.
• Assist with billing and collections for completed work.

Inside Sales

• Review project pertinent documents as assigned.
• Coordinate or complete when needed engineered drawings, submittals, installation and as-built drawings for projects.
• Support sales personnel in job take-offs, application engineering, estimating, customer demonstration and site surveys.
• Identifies adds, upgrades and escalations to meet customer needs and improve system efficiencies.

Company Overview:

For more than 50 years, Metropolitan Mechanical Contractors, Inc. (MMC) has been designing, building and maintaining complex mechanical systems for some of the most well-known buildings in the Midwest. We are a fully-integrated large commercial mechanical contractor. We employ some of the industry’s best talent of engineers, tradesmen, project managers, and customer support. With over 1,400 years of combined experience, you’d be hard pressed to find a contractor who knows more about mechanical systems than we do.

MMC has been involved in the design and construction of some of the most prominent structures in the Midwest including, but not limited to: Walker Art Center, Target Field, Target Center, Xcel Energy Center, Mall of America, Radisson Blu Mall of America, Guthrie Theater, University of Minnesota (Multiple Buildings), Accenture Tower, LaSalle Plaza, and Wells Fargo Center.

Specialties

Temperature Controls, Plumbing, Pipefitting, Sheet Metal, Ventilation, Data Center Operations and Repairs, Mechanical Engineers, Mechanical Contracting, Mechanical Construction, Mechanical Engineering, Specialty Subcontractor, HVAC.

Why work at MMC?

We Work As a Team. MMC fosters a culture of collaboration and continuous improvement. We operate as a team to design, build and maintain complex mechanical systems for some of the most well-known buildings in the Midwest.

  Benefits:

• 401(K) match
• Competitive salary and benefits package
• Employee Stock Purchase Plan (ESSP)
• Profit Sharing Plan
• Flexible work environment
• Incentives for environmentally-friendly behavior
• Company events include volunteer and wellness activities, holiday parties, sporting events, and casual employee get-togethers ranging from summer grill-outs to local happy hours