For over 100 years, Minnehaha Country Club has been committed to providing world class service! We are Sioux Falls’ premier country club, operating year-round, and serving membership of approximately 750 families. The Club features an immaculate championship 18-hole golf course, two restaurants, as well as swimming, tennis, and fitness amenities.  

We are currently seeking a driven and team-oriented hospitality professional to join our management team.  Minnehaha Country Club’s Restaurant Manager will lead the day to day operations of Windows Restaurant and The Langford Lounge, our formal restaurant and bar which are among the finest in Sioux Falls. Windows boasts a menu built on prime steaks, fresh seafood, and elevated, scratch made seasonal cuisine.  Our beverage program features premium spirits, craft cocktails, and a comprehensive wine list, including Coravin wine by the glass selections.  The position is available immediately for the successful candidate.

As The Windows Restaurant Manager, you will report to the Food & Beverage Manager, and will directly oversee the Windows Restaurant, Langford Lounge, and all club beverage operations. You will join a cohesive management team and work collaboratively to provide exceptional service to the members of Minnehaha Country Club and their guests.

You will supervise and provide ongoing training/professional development for restaurant service staff and develop and implement programs to enhance the member dining experience and drive revenues through service excellence and increased dining traffic  In this position, you will actively promote the Minnehaha Country Club brand, serve as an ambassador for the club, and operate at all times with the highest degree of professionalism.

To be considered, we require that you have a high school diploma or GED, however a bachelor’s degree with concentration in hospitality is preferred.  We also require that you have 3 or more years of professional dining/restaurant supervisory experience in a full service, a la carte venue.  Experience curating and managing beer, wine, and spirits programs is highly desirable. 

Essential Duties and Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Able to lead staff through all a la carte steps of service; sets and maintains consistent excellence in service standards.  
• Hires, trains, supervises, schedules and evaluates restaurant and lounge staff.
• Create and maintain a wine and beverage program, superior in quality and selection to competing local restaurants, including special events, and both on-sale and retail beverage menus.
• Plans restaurant set-up based on anticipated restaurant traffic and member needs.
• Develops and maintains the dining room reservation system.
• Greets and seats members and guests.
• Inspects dining room employees to ensure that they are in proper and clean uniforms at all times.
• Regularly analyzes revenue and expense reports to monitor and ensure the restaurant operates favorably to budget; makes adjustments to achieve financial goals.
• Plans annual operating budget for Windows Restaurant, Langford, Lounge, and club-wide beverage services for submission to F&B Director in advance of budget deadlines.
• Confirms time, attendance and hours worked and approves departmental payroll prior to submitting it to the Accounting Office.
• Provides appropriate reports concerning employee hours, schedules, pay rates, job changes, tip pools, etc.
• Receives and resolves complaints concerning restaurant and lounge service.
• Serves as liaison between the restaurant/lounge and kitchen staff.
• Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
• Directs pre-meal meetings with restaurant and lounge personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
• Assures the correct appearance, cleanliness and safety of restaurant, lounge, and beverage storage areas, equipment and fixtures; checks the maintenance of all equipment in these areas and reports deficiencies and maintenance concerns.
• Trains staff on all aspects of the POS system.
• Assures that the dining room and other club areas are secure at the end of the business day.
• Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
• Serves as Club’s manager on duty; may serve as opening and closing manager as directed.
• Works with culinary team to update, review and print all restaurant and lounge menu changes.
• Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Assists in service and tableside cookery, as needed.
• Attends scheduled staff meetings.
• Assist in additional projects as directed by club management.

To be successful in the position, you need

• Excellent communication skills, including the ability to read, write and communicate verbally in English. Comprehension of detailed instructions, and the ability to compose professional correspondence is required.
• Ability to effectively present information in a variety of settings, from one-on-one to audiences of 30+ persons.
• Must be proficient in Microsoft Office, e-mail, web browsing, and Point of Sale Software; competency in Jonas Club Management Software preferred.

Physical Demands and Work Environment

• This position requires a minimum of 40 hours per week, and primarily evenings and weekends.  Holiday work will be required from time to time.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds individually.
• Push, pull or lift 160 pounds or more (equivalent of a 1/2bbl beer keg) with assistance.
• Continuous repetitive motions.
• Work in indoor and outdoor restaurant environments, which may be cold, hot, humid and/or noisy.
• Some local travel may be required.

Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Compensation and Benefits

Salary is $50-60K (depending on qualifications/experience) with an excellent benefit package, including performance bonus, health, dental, and vision insurance for the employee and dependents, holiday, paid time off, 401k retirement plan with company contributions, and opportunities for continuing professional development.

Minnehaha Country Club is an Equal Opportunity Employer. To be considered, you will be able to upload your resume and cover letter highlighting your abilities as an effective leader and team member.

Equal Opportunity Employer, including disabled and veterans.