Company Name: Blair Fire Protection
Job Title: Service Coordinator
Location: Butler, WI
Blair Fire Protection is the company of choice for fire protection systems from design, installation, and service to complex specialized systems. We are seeking a Service Coordinator to join our growing team.
The Service Coordinator is the lead coordinator to our field service team, providing full-cycle service work from order creation through billing submission. To be successful in this role you will need to be customer-focused, an active problem solver, able to collaborate with key stakeholders internal and external, and accomplish identified priorities and timelines.
A day in the life – Service Coordinator:
- Schedule required service with the customer including inspections
- Follow-up on work orders, from intake to execution
- Prepare price quotes, terms of service, and delivery dates
- Prepare and/or review formal submittals
- Support field service teams by entering customer data into the database and approving timecards
- Audit all completed inspection work orders and associated billing
- Coordinate small construction jobs from scheduling to material ordering
- Maintain customer relationships including customer satisfaction calls
What skills as a Service Coordinator at Blair Fire Protection?
- Associates degree, preferred
- Minimum of 2 years prior customer service experience, in a construction or related environment, preferred
- Strong attention to detail
- Able to juggle multiple priorities with ease and success
- Strong communication skills, written and verbal
- Able to follow directions with minimal supervision
- Basic computer knowledge and usage required
Blair Fire Protection is an Equal Opportunity Employer.
We Make it Easy
• Applying takes less than 2 minutes. No passwords or accounts to register or sign-in for.
• You are hired directly by the company – MRA does not make hiring decisions.
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
