Human Resources Administrator
$47,000 to $57,000 (Depending on Applicable Years of Experience)
Full-time, Regular Status, FLSA Non-Exempt
Childhaven is an equal opportunity employer that is committed to diversity, inclusion, and recruiting candidates of every race, creed, color, religion, national or ethnic origin, gender or gender identity, age, veteran status, sexual orientation, marital status, disability, or any other protected status as provided by law. Qualified individuals who bring diverse perspectives to the workplace are highly encouraged to apply!
For over 110 years Childhaven has been a leader in serving children, families, and communities that have experienced trauma and adversity. In the past few years, we have been adding services and locations, becoming more community-based, and forming partnerships to increase our impact. In June 2020, Childhaven consolidated with Renton Area Youth and Family Services (RAYS) and Art with Heart, which further expanded our capacity to better serve more children, families, and communities. By combining our legacy of healing-centered care, with the expertise of our new partners, Childhaven is building a continuum of care model that is unlike any other in the Puget Sound Region.
We are proud to be a values-driven organization that serves families from diverse communities. Our values are the compass we use to get us there. They guide us in the way we treat each other, the decisions we make, and the success we achieve. Values are the touchstones to chart and guide our behavior, and reflect our commitment to:
- TEAMWORK: Relationships come first.
- EQUITY: There’s infinite value in every human.
- EXCELLENCE: Constructively dissatisfied with the status quo.
- DEDICATION: Do more. Do better.
- RESPECT: Meet people where they are.
- REFLECTION: Feelings Matter. Stepping back and exploring possibilities.
Going forward, we are embarking on a new and very ambitious strategic impact plan to further strengthen programs, expand impact, and embrace innovation. In the next five years our goals are to double the number of locations and quadruple the number of children and families we are serving - all while developing and strengthening partnerships with other community-based organizations, referral sources, government agencies, and universities. In so doing, we are opening doors to a host of new roles and opportunities within the organization. And that is where you come in.
You are a passionate, driven, and dedicated HR professional who is excited by this opportunity to bring your superpowers and diverse mix of skills and experience to advance our work. You share our vision to help ensure that all children are safe and healthy; thriving physically, socially emotionally and educationally; and well nurtured by family and by their community. You too are constructively dissatisfied with the status quo, embrace continuous improvement, and heed the call to better serve more. You are equal parts learner, leader, and mentor… and see around the corners of a challenge, replaying the question of “What if” with a reply of “Why not”.
You proactively break down silos and nurture a cohesive and collaborative team that prioritizes “we” and “ours” over “I” and “my”. You foster an environment of belonging, healing, and relationship-building - and recognize that feelings matter. You take initiative, participate fully, and engage deeply, all while maintaining a sense of humor and having fun. You whole-heartedly embrace diversity, equity, inclusion, and culture. You are curious, courageous, and reflective – and willing to bring your humanity to work.
If this sounds like you – we need to meet - and talk more about the positive impact that we could have together.
ABOUT THE OPPORTUNITY:
Childhaven is seeking a dynamic HR Administrator to support us in achieving our mission, vision, goals, and values. This is a hands-on role that needs an experienced HR professional who has a great depth and breadth of skills, including but not limited to: Recruitment and Hiring, HRIS, Employee Engagement, Benefits and Leave Administration, and best practices related to Human Resources and Anti-Racism Policies and Procedures.
Above all, the selected candidate will bring enthusiasm for helping us build and support a passionate and skilled workforce of diverse professionals who make significant positive impacts in the lives of children, families, and communities. Travel is required between our service locations, currently located in Seattle and South King County. This position will report to our HR Manager.
Primary Job Duties:
- Respond to benefit inquiries from managers and employees on plan provisions, benefit eligibility and enrollment, status changes and other general inquiries. Ensure timely and courteous resolution of problems related to benefits enrollment and processing.
- Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident, and death claims.
- Resolve discrepancies by collecting and analyzing information.
- Responsible for annual benefits open enrollment process. Assist with design and distribute materials for benefits orientations, open enrollment, and summary plan descriptions.
- New Hire Orientation- present benefits and orientation to ADP to new hires.
- Effectively communicate with the Finance Administrator to ensure all payroll related information is shared in a timely manner.
- Work closely with vendors and broker on issues arising from data file feeds, missing data, employee questions, etc.
- Maintain employee benefit/medical files.
- Serve as the administrator for the Human Resources Information Systems (ADP) and ensure all information is maintained accurately and timely.
- Establish a timeline to ensure benefits communications are sent timely throughout the year to employees.
- Maintain procedures for all benefit related functions.
- Serve as Human Resources Help Desk Administrator.
- Coordinate and communicate wellness fairs and vendor wellness newsletters in collaboration with Wellness committee.
- Oversight and administration of leave requests requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), Washington Paid Leave (WLA), state and local leave laws, and short-term or long-term disability plans.
- Handle the FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes managing the third party leave administrator in gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
- Partner with HR Manager to advise team leaders and team members on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.
- Communicate with employees on leave regarding benefit continuation.
- Maintain quality communication and customer service with HR Manger and Team Managers to facilitate smooth and timely return to work; assists in relaying communication between HR Manager, Finance Administrator, and Team Managers during leave.
- Coordinate the efficient and effective recruitment of all positions.
- Review job descriptions for relevant information and post to various appropriate sources.
- Maintain network folders for inclusion of most recent and complete agency job descriptions or position descriptions forms and archiving outdated forms; discrete recruitment process folders; offer letters; and Position Description Forms.
- Assist hiring managers and HR director on aspects of the recruitment/selection process when requested including coordination and communication of interview schedules and applicant status; reference checks; and closing out the recruitment process and files.
- Facilitate’ employee onboarding and off-boarding with internal stakeholders (manager, IT, Facilities, Finance Administrator, Operation Project Manager, etc.
- Provide support to Workforce Planning projects as needed.
Staff Recognition & Project Management
- Communicate Agency’s employee Birthdays and Anniversaries monthly.
- Support the internal CARE Taskforce.
- Lead or assist in implementing projects as requested including updating the organizational chart and process improvement initiatives.
- Help administer the HR components of SharePoint
What we offer:
- A mission-driven workforce in a 110-year-old organization committed to continuous quality improvement.
- Competitive total compensation package based on applicable years of experience.
- Comprehensive benefits include medical, dental and vision insurance; flexible spending account; healthcare reimbursement account; education reimbursement; and a 403(b) savings program with employer contributions.
- A learning environment with opportunities to attend a wide variety of trainings and professional development opportunities.
- Dedication to serving the full range of cultural diversity in our community, and to providing families with care that is relevant to them and their values.
- Labor and Employment law (City, State, Federal)
- Knowledge of leave laws and how they interact
- Microsoft Office Suite (Word, Excel, Outlook, Access)
- Principles of diversity, equity & Inclusion
- Passion for making a positive difference in the lives of staff and clients
- Strong grasp of all aspects of benefit administration and recruiting, preferably in a nonprofit organization with at least 100 team members
- Strategic thinker, data-driven, and analytical in approach to solving problems
- Strong written and verbal communication skills
- Thrives on helping others be their best selves and anticipating their needs before they are spoken
- Proven record of success building and working in a diverse environment with a firm commitment to building an anti-racist workplace and community
- Demonstrates strong time management and process improvement skills putting greatest effort into areas of greatest return
- Possesses the ability to manage multiple projects with multiple deadlines while meeting or exceeding expectations
- Good familiarity with Labor and Employment law (City, State, Federal)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access)
- Adept at designing and maintaining an efficient and effective HR filing systems
- Fully utilize of 3rd party HRIS Systems, preferably ADP
- High degree of respect for confidential information
Education & Training
Associates degree or higher in human resources, social science or related field
3 years of experience supporting the HR function and/or minimum of one year of experience as a specialist in 3 HR disciplines
- Medical, Dental, and Vision Insurance
- Health Reimbursement Account (HRA)
- Employee Assistance Program
- Flexible Spending Account (FSA)
- Basic Term Life and Accidental Death and Dismemberment
- Long-Term Disability
- Paid Vacation Time
- Paid Sick time
- 3 Floating Holidays
- Paid Holidays
- 403(b) - Voluntary contribution through pre-tax or Roth payroll deduction
- Educational Reimbursement