• Ensure customers are serviced at the highest level of satisfaction through quality courteous service, and applying experience, knowledge, and training.
  • Thoroughly complete inspections in a timely manner as scheduled and interface with Inspection Coordinator to ensure that the customer receives the work per proposed scope.
  • Utilizes an online scheduling calendar to receive and understand the individual scheduled tasks, customer locations, and maintain other company documents as required (timesheets, inspection reports, etc.)
  • Maintain positive customer relationships and review inspection results with customer.
  • Turn in required paperwork in a timely manner.
  • Maintain equipment, supplies, and company vehicle in good working order.
  • Study and learn NFPA standards for the inspection and testing of fire protection systems. Stay current with code requirements, industry changes, and obtain NICET certifications.
  • Complete in-house training program on fire protection system inspections.
  • Complete manufacturer training on fire protection systems as required.
  • Perform other related duties as assigned by department coordinator/manager.


  • Good verbal / written communication & customer service skills
  • Able to work with minimal supervision (after training period is completed)
  • Mechanical & math aptitude
  • Professional and organized
  • Reliable, Punctual and Motivated Individual
  • Valid state driver’s license


  • High school diploma or equivalent required.
  • Any trade experience preferred; at least 2 years' trade experience a plus.
  • Previous experience in the fire protection industry a plus but not required.


  • NICET Certification is preferred (or willingness and ability to obtain)
  • Obtain OSHA 10 certification thru company safety program.
  • FDNY Certificate of Fitness preferred (or willingness to obtain)
  • Additional trainings i.e., Backflow, Fire Pump, etc.


  • Industrial, Commercial, & Residential building environment with moderate to high noise levels, and comfort with working at heights as required.
  • Mostly a physical demanding role. Majority of the daily demand is standing and walking buildings and stairs, some ladder work may be required.
  • May need to lift objects up to 50 pounds.
  • Travel to multiple job sites in a day, some overnight travel may be required with plenty of notice prior.
  • Ability to be on the phone and computer consistently throughout the day.
Equal Opportunity Employer, including disabled and veterans.