JOB RESPONSIBILITIES

• Ensure customers are serviced at the highest level of satisfaction through quality courteous service, and applying experience, knowledge, and training.
• Thoroughly complete inspections in a timely manner as scheduled and interface with Inspection Coordinator to ensure that the customer receives the work per proposed scope.
• Utilizes an online scheduling calendar to receive and understand the individual scheduled tasks, customer locations, and maintain other company documents as required (timesheets, inspection reports, etc.)
• Maintain positive customer relationships and review inspection results with customer.
• Turn in required paperwork in a timely manner.
• Maintain equipment, supplies, and company vehicle in good working order.
• Study and learn NFPA standards for the inspection and testing of fire protection systems. Stay current with code requirements, industry changes, and obtain NICET certifications.
• Complete in-house training program on fire protection system inspections.
• Complete manufacturer training on fire protection systems as required.
• Perform other related duties as assigned by department coordinator/manager.

JOB QUALIFICATIONS

• Good verbal / written communication & customer service skills
• Able to work with minimal supervision (after training period is completed)
• Mechanical & math aptitude
• Professional and organized
• Reliable, Punctual and Motivated Individual
• Valid state driver’s license

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent required.
• Any trade experience preferred; at least 2 years' trade experience a plus.
• Previous experience in the fire protection industry a plus but not required.

 CERTIFICATES, LICENSES, REGISTRATIONS:

• NICET Certification is preferred (or willingness and ability to obtain)
• Obtain OSHA 10 certification thru company safety program.
• FDNY Certificate of Fitness preferred (or willingness to obtain)
• Additional trainings i.e., Backflow, Fire Pump, etc.

 PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Industrial, Commercial, & Residential building environment with moderate to high noise levels, and comfort with working at heights as required.
• Mostly a physical demanding role. Majority of the daily demand is standing and walking buildings and stairs, some ladder work may be required.
• May need to lift objects up to 50 pounds.
• Travel to multiple job sites in a day, some overnight travel may be required with plenty of notice prior.
• Ability to be on the phone and computer consistently throughout the day.