For over seven decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc. (Elliot).
Elliot is a full-service electrical contractor specializing in overhead and underground distribution, transmission, substations, lighting, traffic signaling, utility locating, and industrial/commercial services.
46Solutions is a division of Davis H. Elliot Company, specializing in IT services, consulting, Cyber Security, and Audio / Video integration services. Due to tremendous growth, 46Solutions is seeking the following:
Job Description
We are seeking an entry-level IT Support / Help Desk candidate to join our team. Several positions are available. Some job duties include (but are not limited to):
- Answer calls and handle support tickets for user assistance with technology questions
- Windows 10, Office365, Office applications, and other user application assistance
- Laser printer support and toner change
- Active Directory password reset / assistance
- iPad / iPhone support, replacement, and deployment
- Windows based PC, Notebook, Tablets replacement and deployment
- Hardware diagnostics and parts replacement
- UPS diagnostics, replacement, and deployment
- Cell phone support, replacement, and deployment
- Escalate to systems support when necessary
- Other duties as assigned
- Some travel required
- Occasional after hour response from home or return to office (nights and weekends) also required. Employee will need to be a reasonable distance to the Lexington office.
Qualifications
- Aptitude and Appetite to excel as a long-term member of our team
- Effective communication skills via phone and email
- Excellent customer service skills
- Desire to grow and learn new skills and technologies
- Office 365, Exchange Online, and SharePoint Online experience preferred but not required
- PowerShell experience preferred but not required
- Industry certifications a plus
- Associate or Bachelor’s Degree a plus
- Must be able to pass criminal background check and drug screening
Benefits/Culture
46Solutions continues to grow share in the Kentucky market. Our professional approach to providing Enterprise-level IT services to small businesses in Lexington continues to receive a huge response. We believe in growth opportunities, continuing education, a team approach, and Servant Leadership. Some of the benefits we offer our team include:
- Medical, Dental, Vision Insurance
- Short-Term Disability and Long-Term Disability Insurance
- Company Paid Life Insurance w/ additional Voluntary Life Insurance
- 401K w/ company match
- Employee Stock Ownership Program
- Paid Vacation
- Servant Leadership Training