YOU
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
WHO WE ARE
We keep on growing because we only hire the best, and our customers love us for it. We’ve been in the Heating and Air Conditioning business a long time here in Augusta. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
WHAT WE DO
We are a team of home service experts who go the extra mile to ensure peak performance for your home’s heating and air conditioning systems.
THE BIG TASK
You will help our maintenance team book, schedule and dispatch maintenance calls and do whatever is necessary to achieve revenue goals.
KEY SUB TASKS
Help technicians’ by reviewing work to ensure quality of work meets/exceeds standards
Communicate details of maintenance appointments to technicians to ensure that they have everything needed to delight our customers.
Assist in leading and training staff on best practices to ensure compliance with all OSHA standards.
Help with recruiting, interviewing and hiring maintenance technicians as required to meet workload demands.
Prepare weekly maintenance employees’ schedules according to forecasted workloads.
Some overnight travel required (training, conferences, etc).
Be willing to work flexible hours including, nights, weekends and public holidays as business workflow demands.
Become an expert of your market, know the customer needs and how best to engage them.
Formalize a coaching and training platform that’s cost effective and measurable.
Show employees how their individual contributions matter to the company’s success.
Ensure sufficient staffing to match the business demand and seasonal spikes.
DESIRED SKILLS & EXPERIENCE
Possess the ability to inspire both personal and professional growth in our team members.
Ability to provide unparalleled customer satisfaction.
Ability to drive team performance to achieve all business goals and objectives.
Be detail oriented and a highly organized multi-tasker in a fast-paced and goal-driven environment.
Proficiency in Microsoft Office (Outlook, Excel, Word); ServiceTitan software experience is a plus.
Hunger to learn the technical side of the Heating and Air Conditioning business
WHAT WE OFFER
Family-oriented safe and modern work environment
Our top performers are among the highest paid in Augusta
Bonus potential based on key performance indicators
Medical, vision & dental insurance
Life Insurance
Christmas Club savings Account
Industry-leading, company-paid training
Free Comfort Club membership
Industry certifications
Retirement 401K
Paid vacation and holidays
Optional supplemental insurance programs
Tremendous opportunities for advancement
ABOUT US
We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Busby’s. If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Busby’s by visiting www.busbys.com. When you're ready to take your career to the next level and move towards financial success, please follow the directions to apply for this position.
