DALLAS HOUSING SOLUTIONS FOR NORTH TEXAS

JOB VACANCIES

APRIL 19, 2021

Job Title:              LEASING PROFESSIONAL II
Salary Range:     $31,200 - $41,417

Location:              VOUCHER PROGRAMS

Summary:  Under general supervision of the Assistant Manager of Housing Services, interviews, investigates and verifies eligibility of clients for DHA Housing Voucher programs; processes and maintains client files, and responds to requests for information within the scope of authority.

Essential Job Functions:  The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification.  Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Greets and assists clients, and makes them feel comfortable and welcome; collects data and provides information within scope of authority.
• Conducts interviews and obtains information that verifies family composition and other factors affecting eligibility; computes family’s portion of rent; resolves issues and assures effective communications with clients.
• Reviews client files, conducts home visits, verifies information, and maintains program documentation files as required.
• Counsels clients concerning their rights and responsibilities under the Walker Settlement and the HCV; performs re-examinations and relocations as necessary.
• Performs clerical and administrative duties, including data entry, preparing and processing various documents, and maintaining client database files.
• Coordinates and schedules meetings and appointments as requested
• Explains nature of DHA programs, procedures and services to clients; maintains absolute confidentiality of work-related issues, client records and DHA information.
• Supports the relationship between DHA and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and DHA staff.
• Enthusiastically promotes the President/CEO’s priorities for the operations of DHA.
• Performs other duties as assigned or required.

Knowledge and Skills:

• Knowledge of DHA organization, operations, policies and procedures.
• Knowledge of HUD housing program regulations and eligibility requirements.
• Knowledge of interviewing techniques and procedures, and professional rules of conduct.
• Knowledge of basic principles of record keeping, case files and records management.
• Knowledge of business and personal computer hardware and software applications.
• Skill in assessing and evaluating social program issues, and taking actions based on observations and interviews.
• Skill in assessing, reviewing, updating and maintaining files, reports and documentation.
• Skill in establishing cooperative working relationships with employees and the general public.
• Skill in effective communication, both verbal and written.
• Skill in interacting with people of different social, economic, and ethnic backgrounds.

Physical Demands:

Must be able to lift/carry up to 10 pounds.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Business or Public Administration, or a related field; AND two (2) year of work experience in related field; OR an equivalent combination of education and experience.

Rent Calculation Certification required within six (6) months of appointment.

Valid Texas State Drivers’ License required.

DEADLINE TO APPLY: Open Until Filled

Explanation of Hiring Process

Thank you for your interest in job opportunities with the Dallas Housing Authority.  All applications for open posted positions must be submitted via on-line at www.dhantx.com.  No on-line applications will be accepted after the noted closing date on the announcement. We encourage you to visit our website often to view and apply for vacant positions with the agency.

DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.