Department/Team:

 

Front of House

Position reports to:

 

Audience Services Director

FLSA classification status:

 

Part Time/Seasonal

Pay range:

 

$18/hr + tips

Benefits:

 

Transit Support

Application deadline:

 

Open until filled

 

SEATTLE REP is seeking friendly and highly talented Theater Floor Staff to work behind the counter at the bar, concession stand and coat check for our new season.   The Theater Floor Staff position is a patron facing, customer service job dedicated to making our patrons’ experiences when they come see a show as positive of an experience as possible. This is a part time position that works for the duration of our 2021-2022 Season that begins in January and is scheduled to end in late June, with an option to renew for the following 22-23 season.

 

ABOUT US

Seattle Rep is committed to producing the highest quality programming, and we believe that our ability to contribute to excellence in the arts depends on building a community whose members come from diverse cultures, backgrounds, and life experiences.

We are part of a growing movement in theater to ensure inclusion of those who have been excluded historically; focusing particularly on racial and ethnic groups, LGBTQ+ people, people with disabilities and women, ensuring they are at the decision-making table, reflected in our community.

Mission

Seattle Rep collaborates with extraordinary artists to create productions and programs that reflect and elevate the diverse cultures, perspectives, and life experiences of our region.

Vision

Theater at the heart of public life

Values

Artistic Vitality, Sustainability, Generous and Inclusive Practices

 

ABOUT THE POSITION

The Theater Floor Staff position is all about service with a smile. Pouring drinks, brewing coffee, selling cookies, and most of all ensuring that our patrons are having a good time when they come to Seattle Rep to see a show.

Typical duties include: 

Working behind the coffee stand

  • Selling and serving of concessions pre-show and at intermission
  • Brew coffee, wrap baked goods, sell to our patrons and be enthusiastic about their positive experience

Bartending

  • Pouring wine and beer, shaking and making cocktails and suggesting intermission pre-order drinks, all done with a smile
  • Cleaning up of bar each night, reconciliation of cash and drawer

Working Coat Check

  • Checking coats, bags and umbrellas in our secure coat check area pre show, handing them back post-show
  • Managing and distribution of our Assisted Listening Devices at each performance
  • Setting up and reconciliation of our self-serve coffee station at our Bagley performances

 

Minimum qualifications

  • Ability to work a flexible schedule, evening and weekend hours required
  • High school diploma or GED
  • Commitment to or knowledge or racial equity and social justice
  • This job is physically demanding which requires you to be comfortable on your feet, standing or walking for up to 5 hours. Required ability to move and lift furniture, beverage crates, and tubs of ice
  • WA State Food Handler’s and MAST Permit required

Desired qualifications

  • One year experience providing positive customer service, preferably in an arts environment
  • Demonstrated ability to appropriately manage cash and inventory
  • A genuine interest in theater and in working with the public
  • Strong diplomacy, interpersonal and teamwork skills
  • Working with iPads and Square
  • Ability to clearly communicate, both verbally and in written form

 

TO BE CONSIDERED

  1. Submit a resume and cover letter detailing customer service related experience and education
  2. Applications will be reviewed as they are received, and successful candidates will be hired on a rolling basis until all positions are filled

Seattle Rep has a mandatory vaccination policy for all employees, with accommodations for medical and religious exemptions only.

Contact hr@seattlerep.org with any questions regarding the application process.

Equal Opportunity Employer, including disabled and veterans.