We hire locally and we hire the best.

Pegasus Senior Living (PSL) is made up of individual associates united by a commitment and dedication to the highest quality of service delivery to our residents with a sense of warmth, compassion, individual pride, and company spirit. 

Why Join Our Team?

• We offer competitive salaries, health coverage (including medical, vision, and prescription), 401k and Paid Time Off
• We offer generous employee referral bonus via our Pegasus Champions Program
• We offer employee hardship support via our PSL Cares Program
• We provide strong leadership, team building and empowerment
• We offer a culture of accountability and teamwork
• We encourage professional growth for all Associates

Position Summary: An Executive Director is responsible for leading the day-to-day operations of the community, including service provision, financial, human resources, licensure compliance, clinical, sales, marketing and census development. The Director is responsible for ensuring that the community is providing exceptional quality, outstanding service, sustained resident satisfaction, superior associate engagement, operational efficiency, and strong financial results. He/she will comply will all local, state and federal regulations and focus on employee and resident safety.

Essential Duties:

• Be a champion for your community and ensure that team members embrace the vision, the mission, and the vibrancy of the organization
• Work with Executive Leadership to developing strategic business plans and operating budgets that optimize the financial performance of the community
• Lead the community team in support of the Company’s mission and objectives
• Communicate a clear, resident-focused vision to the community team
• Ensure strategic goals are communicated and implemented
• Effectively lead and implement growth and business development initiatives. Provide direction, vision and strategy to assist in achieving a competitive advantage
• Manage the community leadership team, and hold them accountable for achieving community specific and organization-wide goals
• Demonstrate an attitude of teamwork when interacting with community team members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or community team members in a proactive fashion
• Facilitate positive relationships within the community, including residents, families, and team members
• Coordinate and implement quality initiatives and oversee projects to ensure continuous improvement in all aspects of health care delivery
• Evaluate standard operating practices, making sure they are executed and producing desirable results
• Maintain a sound plan of the organization, ensuring the execution of policies and the development of personnel within the community
• Actively recruit, hire, train, motivate, mentor, retain and coach a group of high performing leadership team members. Serve as an ongoing resource for these key team members. Manage the selection, development, and performance management of the leadership team
• Promote and monitor Company standards for Talent (i.e., hiring process, orientation, on-the-job training, evaluations, corrective action processes, etc.)
• Ensure effective staffing and succession plans are in place to ensure continuity of leadership in each operating department, as well as service level commitments to residents
• Mentor, guide, and direct the community leadership team in the operational and financial accountabilities of the community, including leading monthly financial calls
• Develop each team member to become top talent, and promotable to other positions within the Company. Set a good example and foster team spirit between community team members
• Identify and analyze the competitive risks and opportunities for your community; develop action plans to ensure the success of the community
• Establish and maintain an organized and effective communication process between and among the community and regional and Support Center personnel, to allow for an open exchange of issues, problem solving, peer discussions as well as general information exchange
• Be an active and visible presence in the community to assess quality of care and services and overall employee and resident satisfaction. Generally, spend at least an hour a day in the community engaged with residents and team members
• Develop and review monthly/quarterly plans for the community to ensure alignment with goals and strategic objectives.
• Accountable for financial performance of the community (i.e., operating margin, census, revenue, and expense goals)
• Maintain a full understanding of licensure and regulatory requirements; maintain licensure and accreditation
• Serve as a resource for resident, family and associate concerns
• Ensure that the community maintains a positive image in the greater community and develop positive relationships with business leaders and referral sources
• Operate the community in accordance with Pegasus Senior Living policies and federal, state and local regulations.
• Perform regular reviews of and makes recommendations on all aspects of building construction and preventative maintenance.
• Able to work in various positions at community and willing and able to fill in as needed.
• Maintain safe working and living environment.
• Actively participate in “in-house” sales activities including prospective resident
• Partner with Regional and Community Sales Director to assess competitive sales plan and engage with sales calls.
• Other duties as assigned

Qualifications:

• A passion for helping seniors
• College degree and administrator’s license/certification per state requirements
• Prior Executive Director or Administrator experience within the health care industry preferred
• 3 or more years' previous direct supervisory experience in the senior housing industry (AL, MC or LTC)
• Prior experience managing operating expenses of at least $1M annually
• Previous sales and business development experience
• Prior experience of handling multiple priorities
• Prior experience working in a fast pace environment
• Strong verbal and written communication skills
• Advanced computer and Microsoft Office experience with ability to create reports and analyze operational issues
• A desire to work with senior adults
• Ability to solve complex operational and people problems
• Must be available after regular working hours and work weekends and holidays as necessary