The Office Administrator is the first point of contact for Donley's visitors. Supports Operations, Accounting, HR, Risk and Marketing departments.

Essential Job Functions

Receptionist/Front Desk

  • Open/close lobby reception, maintain lobby area
  • Answer phones and direct and/or respond to calls as appropriate
  • Review and direct voice mail messages in the general voice mailbox
  • Open, stamp all mail and faxes
  • Greet visitors to the office and direct them as necessary, offer refreshment
  • Stuff paychecks, as needed
  • Filing information as requested
  • Laminate signs as needed
  • Typing correspondence, documents, and projects on an as-needed basis
  • Set up job file folders for operations department
  • Providing administrative support to various departments
  • Create, log, track and upload concrete contracts to Viewpoint
  • Apparel order fulfillment for Marketing Department as needed
  • Call for courier services; send/receive Fedex packages
  • Apply postage on outgoing mail as requested by all departments
  • Send employee communication for any office related notices
  • Maintain copy machine operation, including supply of paper and toner and make service calls as necessary
  • Point of contact for coffee machine maintenance and cleaning company correspondence, coordinate cleaning supply inventory
  • Maintains office supplies including inventory control and purchase
  • Coordinates conference room meeting calendar, order catering as needed
  • Conducts daily cleaning of lobby high touch point surfaces, watering lobby plants
  • Assumes additional responsibilities and performs special projects as needed or directed

Accounts Payable

  • Stamp and set up A/P invoices/pay apps for accounts payable (vendors & subcontractors).
  • Scanning of invoices as required

HR/Wellness

  • Responsible for data entry into Viewpoint, including training and safety records
  • Assist with special projects on an as needed basis
  • Maintain Fitness center equipment, make equipment maintenance calls as needed
  • Internal company administrator for travel site, Egencia
  • Post EAP, wellness and materials in office as directed
  • Create and distribute company professional birthday calendar
  • Uber corporate account expense coding/allocation in Comdata

Risk

  • Support General Counsel with securing permits, contractor registration/renewals, licensing
  • Track and log certificate of insurance, send certified mailings for Risk Department
  • Assist with special projects as needed

Position Requirements

Formal Education and Experience

  • High school diploma and/or GED required
  • At least 1 year of experience as receptionist
  • At least 1 year of administrative support experience
  • Skilled at Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Office 365

 Knowledge, Skills and Ability

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • Well- developed problem solving abilities
  • Able to write business correspondence
  • Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
  • Able to multi-task and perform duties independently
  • Microsoft Office platform
  • Strong attention to detail

 Personal Attributes

  • Customer service driven/focus
  • Detail oriented
  • Can balance sense of urgency with ability to handle routine work
  • Team oriented
  • Ability to build effective relationships
  • Demonstrates integrity and “does the right thing”
  • Maintains a positive work atmosphere by acting and communicating in a manner that facilitates constructive relationships with customers, clients, co-workers and management

Work Conditions

  • Work performed in a general office environment
  • Requires periodic participation and attendance at company events and meetings

 Benefits

  • Medical Insurance
  • Dental and Vision Insurance
  • FSA or HSA
  • PTO
  • 401K with Company Match
  • Short and Long Term Disability
  • Life Insurance

We are an Equal Opportunity and E-Verify Employer

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone:  216-524-6800

Equal Opportunity Employer, including disabled and veterans.

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