APi Group is a global, market-leading business services provider of safety and specialty services in over 500 locations in approximately 20 countries. We have a winning culture driven by entrepreneurial business leaders to deliver innovative solutions for our customers.

At  APi Group, the mission is clear: We Build Great Leaders.  We believe that everyone at APi is a Leader and one of our core pillars of success is our distinct leadership development culture. We provide internally and cross-functional development programs across our businesses. Our culture of investing in leadership development at all levels of the organization has created an empowered, entrepreneurial atmosphere that facilitates organizational sharing of knowledge and best practices and enables the development of cross-brand solutions and innovation.  

The Quality Assurance Manager will manage quality systems, processes, and procedures to assure product quality and alignment with industry standards.


  • Responsible for managing quality systems, processes, and procedures to assure product quality and safety.
  • Directly supervises Quality Assurance Team, including the preparation and delivery of staff performance evaluations and career development activities.
  • Manages department and overall expectations pertaining to setting accurate schedules, costs, and resources.
  • Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule.
  • Maintains product consistency throughout product cycle, to include the design, define and build phases through quality checkpoints and testing.
  • Develop and manage quality assurance metrics for performance improvement of all teams.
  • Implements ongoing quality improvement processes working with interdepartmental teams.
  • Manages the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.
  • Provides effective communication regarding issues, objectives, initiatives, and performance to plan.
  • Works with Project Managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment, customer integration, and professional services validation.
  • Responsible and Accountable of flagging the timing of interdepartmental deliverables and the quality of their output.
  • Establish and maintain policy for documentation of all products.
  • Reviews documentation before it is sent out to External Customers.
  • Establish policy for end user on all products.
  • Other duties as assigned


  • Bachelor’s degree in business or technology related field (preferred)
  • 5+ years of quality assurance testing of technology projects
  • 3+ years in leadership roles within technology organization
  • 3+ years working with offshore vendor partners to deliver testing services
  • 3+ years leveraging DevOps to support testing
  • Strong organizational skills
  • Experience with all phases of quality assurance from requirements through testing and post installation validation
  • Ability to contribute and direct at all levels of testing including unit, functional, automation, performance, and scalability testing; be able to step in and provide leadership in test design and implementation
  • Experience in the development of CI/CD or DevOps Testing Models a plus
  • Experience with ADO plus

APi Group provides competitive compensation and benefits that support the total well-being of you and your family, as well as providing formal learning and development opportunities to continue building great leaders.  This position is not eligible for sponsorship. 

APi Group is committed to complying with all laws prohibiting discrimination in employment and to providing equal employment opportunity to applicants and employees without discrimination on the basis of sex/gender, age, disability, race, color, ethnicity, religion, creed, national origin, military/veteran status, or other protected characteristics as defined by local, state, and federal law.   In keeping with this commitment, APi Group will provide reasonable accommodations in the application process to otherwise qualified applicants with a disability.  Applicants who wish to request a reasonable accommodation of disability in connection with the application process should contact Employee Services at 651-604-2882 or email  EmployeeServices@apigroupinc.us.

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