Reading Partners is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that works. Join our stellar team leading the charge to deepen our impact and expand our service. Watch this video to learn more about Reading Partners

The high level:

The Community Engagement Coordinator, Operations (CEC) serves as support for the South Carolina Community Engagement Team. Community Engagement Coordinators receive ongoing instruction and coaching from, and work with, the regional Community Engagement Director (CED). The CEC’s main focus is to support volunteer onboarding and engagement activities for elected officials and their constituents. 

What you’ll do:

Support the regional Community Engagement team’s comprehensive community engagement strategy to meet and exceed volunteer recruitment targets

• Leverage and steward existing relationships with strategic partners, legislators and office holders at the state, county, and local levels to advance awareness of the organization among decision makers.
• Leverage existing partnerships with current government entities to expand their involvement and increase the awareness of our organization.
• Enhance Reading Partners’ reputation among stakeholders as a relied upon and successful resource for addressing education equity in the community.
• In conjunction with the program team, coordinate site visits for elected officials to observe the program in action.
• Serve as the point of contact for public officials.
• Support the legislative consultant, preparing meeting materials and any other resources that she may need when she meets with the legislators.

Work collaboratively with volunteers and internal team members to contribute to the region successfully reaching or exceeding volunteer recruitment goals.

• Assist with the onboarding and placement of volunteer tutors.
• Provide coaching and supervision to the Volunteer Coordinators (VC’s).
• Substitute tutoring orientation sessions when VCs are out.
• Ensure volunteer recruitment goals are on track and met.
• Provide excellent customer service to Reading Partners volunteers during recruitment, onboarding and engagement activities.

Other duties as assigned.

How you’ll do it:

Relationship Development & Communication:

• Quickly develop positive relationships with internal teammates, volunteers, and community partners. Demonstrate an ability to effectively communicate with a variety of folks.  Ability to remain positive and goal-oriented in the face of competition for time and resources.

Problem Solving & Decision-Making:

• Demonstrate a strong ability to recognize problems, solve them quickly, and appropriately message all shifts. Make decisions that consider all stakeholders, and act accordingly.

Project Management:

• Demonstrate a strong ability to balance multiple competing daily priorities. Demonstrate an ability to prioritize, and take action accordingly. Consider all stakeholders and implications in projects that are cross-functional. Demonstrate an ability to rally a variety of folks together to meet a goal.

Innovative Thinking:

• Demonstrate an ability to create processes and systems to streamline volunteer management in the region. Demonstrate a high level of comfort with ambiguity, and an ability to create order.  Demonstrate an aptitude for framing problems as opportunities, and always pushing to further streamline.

About you!

You’ll be successful in this role if you:

• Have experience in volunteering or volunteer management
• Proven ability to manage tasks and schedule independently
• Have strong professional written and verbal communication skills
• Demonstrate proven ability to manage multiple projects at once
• Have experience working with diverse communities
• Are flexible and adaptable to manage a fluid and ambiguous schedule
• Have excellent computer and database skills
• Have flexibility and adaptability in work style and work schedule, including some night and weekend time
• Boast a deep belief in our mission
• Root your work in our core values
• Can prove eligibility to work in the U.S.
• A Bachelor’s Degree or equivalent experience is preferred
• Root your work in our core values
• COVID-19 vaccination is required unless a medical or religious accommodation is requested and approved. Please review our Vaccination Policy.

What we offer:

• We offer a competitive salary commensurate with experience. This is a temporary part-time, non-exempt, hourly position. The pay range for this position is at $16.00 per hour.
• We offer an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us.

The other things you need to know:

• The Reading Partners program operates from 8am-5pm, Monday - Friday. 

What’s Next?

If you’re interested in joining our Reading Partners team, please submit the following application materials to our online job posting:

• A cover letter describing your interest in Reading Partners and how your past experience has prepared you for this role. Please include your salary needs.
• Resume