Community Coordinator

One of our clients, Startup Sioux Falls is seeking a Community Coordinator to join their team! 

Startup Sioux Falls helps people start businesses in the Sioux Falls region.  They provide resources for high-growth startup and small business founders to network, launch and grow their businesses. Their vision is to foster entrepreneurship and build better communities. Thriving startup ecosystems create jobs, attract and retain talent, spur local development, improve quality of life, increase tax revenue, and attract large companies.

Startup Sioux Falls seeks a Community Coordinator to engage entrepreneurs in the Sioux Falls area; connect entrepreneurs with professional services and resources; and coordinate program execution, including coworking and events. This is an exempt, 40 hour per week position.

Primary Duties and Responsibilities include:

New Business Development, Memberships & Sponsorships

  • leads new and existing member and startup outreach and engagement efforts, and coordinates onboarding processing for coworking members
  • leads new and existing programmatic sponsor recruitment, relations, and fulfillment

Member Events & Program Execution

  • implements and coordinates entrepreneurial programs for events for startups and entrepreneurs including; startup socials, morning marketing parties, and educational workshops
  • assists with planning and execution of community events, including 1 Million Cups, hey Sioux Falls, and the Innovation Expo

Coworking Facility Support

  • provides a front-line level of support to members and guests of the facility, and welcomes potential clients and members by providing tours and answering facility-related questions
  • maintains a healthy, productive, and inclusive startup ecosystem culture

Customer Relationship Management

  • leads implementation of CRM software to track economic impact and metric data
  • assists with internal operations process to drive team efficiency
  • creates a communication system to serve as an ongoing resource to support client engagement and maximize their affiliation with the Startup Sioux Falls network
  • supports the Administrative Specialist with meeting room bookings, room setup, etc.

Communication, PR & Marketing Support

  • assists in promotion Startup Sioux Falls and its activities by contributing regular updates to the Startup Sioux Falls website, answering and forwarding general inquiries, updating social media channels, and presenting to affiliated organizations and groups as well as media appearances and interviews
  • posts newsletter and blog content to members/partners and the public

Administrative Support

  • welcomes potential clients and visitors, provides facility tours, phone and email backup, supporting the Administrative Specialist

Other Duties

  • assumes additional responsibilities for Startup Sioux Falls as directed by the Director of Marketing & Operations

Qualifications include:

  • Post-secondary degree preferred with some post-secondary education required.
  • Client service experience of 1 to 3 years and additional event planning and marketing/communication experience is a priority.  Entrepreneurial education or coworking space experience is a plus.
  • Valid motor vehicle operator's license and in-force insurance, with the ability to operate and occasionally travel locally and regionally by motor vehicle required
  • Ability to work occasional evening and weekend hours required
  • Some QuickBooks Online experience preferred.
  • Experience and competency with using Windows or Mac in a shared network environment and productivity applications such as Google Suite, Trello, Slack, Zapier, and Microsoft Suite preferred. Preference for experience with web content, management and CRM systems such as or similar to Office RnD, WordPress, Mailchimp, and Salesforce, social media platforms. Other layout, communications, or graphics software (Canva, Illustrator, Photoshop, or equivalents) are a PLUS!
  • Organizational and problem solving skills, written and verbal communications skills, as well as customer service and phone skills preferred

Startup Sioux Falls offers a competitive salary of $43,000 - $50,000 (plus sales incentives) DOE. 

Startup Sioux Falls offers a full benefits package including Medical, Dental, Vision, 401k match, PTO, Holiday Pay, Flex time and MORE! 

https://www.startupsiouxfalls.com/

EOE

Equal Opportunity Employer, including disabled and veterans.
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