DHA HOUSING SOLUTIONS FOR NORTH TEXAS

JOB VACANCIES

SEPTEMBER 1, 2022

JOB TITLE:                FAMILY SELF SUFFICIENCY COORDINATOR
SALARY RANGE:      $39,520 - $53,636.36

LOCATION:                VOUCHER PROGRAMS

 

Summary: Under general supervision FSS Coordinator Supervisor, assists clients in becoming self-sufficient by developing strategies for reaching economic independence and administration/oversight of HUD FSS Grants.

 

Essential Job Functions:  The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification.  Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Monitors client’s progress by maintaining contact, making referrals and calculations, providing workshops and educational opportunities and updating the needs of the client.
  • Enters information into the computer system to notate and document client contacts, referrals, new resources and information on a quarterly basis
  • Interviews clients by telephone or face to face; locates resources and services.  Follows up on resources and services referred.  Acts as a liaison between the client and community resources.
  • Completes individual plans for client by identifying goals, barriers and obstacles.  Sets mandatory goals to be completed by the end of the program.  Updates plan as needed.
  • Completes needs assessments, reviews program requirements and answers questions about the programs available.
  • Completes assessments by obtaining information initially and periodically throughout the life of the program.
  • Completes monthly reports and compiles statistical data.
  • Greets and assists clients, and makes them feel comfortable and welcome; collects data and provides information within scope of authority.
  • Conducts interviews and obtains information that verifies family composition and other factors affecting eligibility; computes family’s portion of rent; resolves issues and assures effective communications with clients.
  • Reviews client files, conducts home visits, verifies information, and maintains program documentation files as required.
  • Counsels clients concerning their rights and responsibilities under the Walker Settlement and the voucher programs; performs re-examinations as necessary.
  • Performs clerical and administrative duties, including data entry, preparing and processing various documents, and maintaining client database files.
  • Coordinates and schedules meetings and appointments as requested
  • Explains nature of DHA programs, procedures and services to clients; maintains absolute confidentiality of work-related issues, client records and DHA information.
  • Supports the relationship between DHA and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and DHA staff.
  • Enthusiastically promotes the President/CEO’s priorities for the operations of DHA.
  • Performs other duties as assigned or required.

 

Knowledge and Skills:

  • Knowledge of DHA organization, operations, policies and procedures.
  • Knowledge of principles and practices in case management, counseling and guidance.
  • Knowledge of community resources.
  • Knowledge of the principles of record keeping and records management.
  • Skill in understanding, interpreting and applying counseling standards and procedures, and applicable Federal rules and regulations.
  • Skill in conducting interviews and accessing eligibility.
  • Skill in accessing community resources and offering alternatives.
  • Skill in assessing and prioritizing multiple tasks, projects and demands.
  • Skill in operating a personal computer utilizing a variety of business software.
  • Skill in effective communication, both verbal and written.
  • Skill in interacting with people of different social, economic, and ethnic backgrounds.

 

Physical Demands:

Must be able to lift/carry up to 10 pounds

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Behavioral Sciences, Social Work or a related field, and two (2) years of case management or counseling experience; OR an equivalent combination of education and experience.

Ability to obtain Family Self-Sufficiency Case Management Certificate within one (1) year of employment.

DEADLINE TO APPLY: Open Until Filled

 

Explanation of Hiring Process

Thank you for your interest in job opportunities with the Dallas Housing Authority. All applications for open posted positions must be submitted via on-line at www.dhantx.com. No on-line applications will be accepted after the noted closing date on the announcement. We encourage you to visit our website often to view and apply for vacant positions with the agency.

DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

Applicants are considered for all positions, and all employees are treated during employment without regard to race, color, national origin, religion, sex, disability, sexual preference, gender identity, genetic information, veteran status, familial status or age.

We perform drug and alcohol testing and criminal background checks on all individuals offered a position at Dallas Housing Authority.


All offers of employment are conditional upon verification of information obtained as the result of DHA's investigation and testing.

Any misstatement or omission of a fact relevant to original appointment or nature of work assignment will result in dismissal later.

Answer every question.

 

Applicant Notice:
Only one (1) position can be applied for on an application.

All sections of the application must be completed. Incomplete applications will not be processed. Any request for information on the application that does not apply, the applicant should write “N/A” in that field.

A Resume will not be substituted for completing the Employment History section on the application.
A P.O. Box address will not be accepted for the address. The Application will not be processed without a physical street address.

 

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