Company Overview
Coastline Equipment, a trusted partner since its founding, is a premier provider of heavy equipment solutions and services for construction, road building, mining, and forestry industries. As an authorized dealer of John Deere, Wirtgen, and TopCon equipment, Coastline Equipment offers a full range of construction machinery and precision solutions, including GPS, laser, and optical systems.

With locations across Southern California, Nevada, and Idaho, we deliver best-in-class equipment, parts, service, and technology solutions, meeting the diverse needs of contractors and operators across multiple sectors.

Headquartered in Long Beach, California, Coastline Equipment is committed to delivering industry-leading products, outstanding customer support, and expert maintenance services. Our team of skilled professionals collaborates with clients to provide customized solutions, ensuring optimal equipment performance and project success. Driven by a focus on safety, innovation, and reliability, we empower our clients to achieve their goals with confidence and efficiency.

Position Overview
We are seeking a skilled Shop Service Technician to join our team at the Santa Maria, California location. The Shop Service Technician is responsible for performing complex diagnostics and repairs on construction and CWP (Compact Worksite Products) equipment. This role plays a critical part in supporting Coastline Equipment's mission to deliver reliable service and maintenance, directly contributing to client satisfaction and operational efficiency. The Technician will work within a collaborative team environment and interact directly with customers to address their service needs.

Key Responsibilities

Diagnostics and Repairs: Perform complex on-site diagnostics and repairs on construction and CWP equipment, using advanced tools and techniques to ensure the equipment meets industry standards.
Training Participation: Engage in required Service EDUCATE Training programs to stay current with industry practices and improve knowledge of John Deere equipment.
Customer Interaction: Review and explain maintenance, repair, or service concerns directly with customers, ensuring transparency by documenting all findings on work orders.
Service Promotion: Promote and sell dealer service programs to customers when applicable, helping them understand available maintenance options and enhancing equipment performance.
Inventory Management: Collaborate with the Parts Department to implement effective stocking processes, maintaining an up-to-date seasonal parts inventory in the service vehicle.
Equipment Knowledge: Maintain current knowledge of John Deere products and competitor offerings to deliver accurate and informed service.
Safety and Maintenance: Ensure full compliance with all safety regulations, maintaining the condition of the mobile service vehicle, trailer, tools, and equipment.
Documentation and Accountability: Accurately complete all required reports and forms, accounting for time and materials used in performing assigned tasks.

Required Qualifications

Experience: Minimum of 4 years performing service repairs on heavy equipment.
Skills and Expertise: Proficient in performing complex repairs and maintenance tasks, with strong expertise in mechanical, electrical, and hydraulic systems.
Technical Proficiency: Familiarity with John Deere Service Advisor and basic computer functions to support diagnostics.
Physical Requirements: Ability to lift at least 75 lbs. repeatedly and operate diagnostic vehicles and equipment.
Certifications: Forklift license preferred.

Preferred Experience

Certifications: Advanced or Master Service Technician certification is highly desirable.
Education: High school diploma or equivalent required; an Associate’s degree in a related field is preferred.
Technical Skills: Proficiency in Microsoft Office suite for basic documentation and report completion.

Relationships and Roles

Actively promote and embody Coastline Equipment’s Core Values in all professional interactions.
Maintain a professional appearance and demonstrate a positive, cooperative attitude when working with customers, colleagues, and management.
Serve as a role model in commitment, organization, and adherence to the company’s safety programs.

Other Requirements

Must be at least 18 years old to comply with safety regulations.
Must pass a pre-employment drug test.

Physical Demands

Ability to work hands-on with heavy and diesel equipment.
Frequent standing, kneeling, crawling, or climbing ladders may be required.
Must be able to work in extreme weather conditions, depending on seasonal changes.
Must be able to lift up to 50 lbs. independently.

Compensation & Benefits

Wage: $30.00 - $38.00 per hour, based on experience.
Benefits: Health, dental, and vision insurance, along with paid time off and paid holidays, effective after 90 days of employment.

Equal Employment Opportunity (EEO)
Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with all applicable state and local laws governing non-discrimination in every location where the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

To apply, please submit your resume and a cover letter detailing your experience and why you’re excited about this opportunity. We look forward to hearing from you! Applications will be reviewed on a rolling basis.