Type: Contract
Duration: 5 months with potential for extension
Location: Indianapolis, IN - REMOTE WORK
Remote with work hours at 8am – 5pm Eastern Standard Time
Job Summary
Writes a variety of technical articles, reports, brochures, policies, and procedures, and/or manuals for documentation for a wide range of uses. Gathers, analyzes, translates, and composes technical information into clear, readable documents to be used by technical and non-technical personnel. May be responsible for coordinating the display of graphics and the production of the document.
Duties and Responsibilities
• Create documentation methodology and framework.
• Responsible for the quality of all written products assigned and assuring they are delivered in accordance with schedule requirements
• Produce high quality technical documentation as required
• Edit, standardize, or make changes to material prepared by other writers or establishment personnel
• Review published materials and recommended revisions or changes in scope, format, content, and methods of reproduction
• Produce/facilitate graphics and supporting material to assure documents are complete and professional
• Drive standard documentation formats and ensure company standards are maintained and policies are adhered to
• Make sure all documentation emphasizes Federal and State Compliance standards
• Liaise with various groups as necessary to assure cross functional needs are met
• Support presentation material development and documentation to reflect department plans and summary information
• Interview engineering personnel and read trade publications and other material to become familiar with product technologies
• Other support activities as required by Operations Manager
Required Education and Experience
• 3-5 years of Technical Writing experience
• Bachelor’s Degree in related field
• ITIL preferred
At TCC, we know that having a strong company culture is paramount in sustaining the success and stability of the company, especially within the information technology industry. We place our focus on the people who make our success possible and strive to create an environment that preserves and fosters growth while still promoting the DNA of our company.
Our core values:
- Building strong, reliable relationships with our employees, our partners and our clients
- Upholding integrity, honesty and respect
- Supporting our local community
- Encouraging continued education and development
