Position Title: Senior Center Assistant (Part time afternoons. Occasional nights and weekends for special events)
Reports to: Program Manager, Heritage Commons Senior Enrichment Center
Assists members and volunteers, coordinates front desk, and provides clerical support as directed by Program Manager.
Essential Job Functions:
- Serves as Center receptionist during pre-designated hours, answers phone and responds to questions from members, visitors, and people calling the Center during hours of operation.
- Helps orient new members, guests, and other visitors to HCSEC programs and facility, as well as CWS program and services.
- Assists in scheduling volunteers for various needs, including programs and activities. Assists with volunteer on-boarding and background checks. Assists with updating and distributing a master volunteer calendar. Assists with resolving conflicting schedules and substitutes volunteers as needed.
- Assists members with MySeniorCenter (MSC) software so that they are comfortable using the system, trouble shoot and correct scan errors when applicable.
- Assists Program Manager with program planning and coordination as directed. Assists with general clerical duties as assigned.
- Gathers Congregate Meal orders and conveys to vendor.
- Assists with set up, clean up, restocks coffee station
- Assists in payments received. Reconciles receipts and daily cash and gives banking bag and daily transaction log to Program Manager at end of each day or shift.
- Ensures fans, stereo and all Fitness Center equipment is turned off, sanitized, and dusted at end of day. Adheres to opening and closing policies and procedures.
- Perform all other duties as assigned
High school diploma or GED.
Collaborating with diverse communities in a human service organization preferred.
- Friendly, initiative-taker and collaborator who can work cooperatively
- Ability to manage time effectively and multi-task while manage competing priorities
- Commitment to working with, and supporting older adults
- Able to communicate effectively, respectfully, and patiently with a wide variety of older adults.
- Possess or be willing to obtain a CPR/AED/First Aid certification.
- Competence with computers and related technology, including Microsoft Office software (Word, Excel, Publisher, etc.)
- Ability to keep accurate records
- Excellent written and verbal communication skills
- Acts in a professional and respectful manner.
- Ability to be flexible and open to change.
- Ability to exercise discretion and independent judgment with respect to matters of significance.
- Demonstrated capacity to collaborate with staff and community partners.
- Physically capable of lifting 25 pounds and/or moving furniture (i.e., tables, chairs, etc.) as needed.
- Acute attention to detail and accuracy.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee is frequently required to sit at a computer for extended periods of time. May be required to perform repetitive motions of the hands, fingers, and wrists to do data entry. Use of telephone with headset or handset while using computer. The employee may be required to lift and/or move up to twenty pounds. The employee must travel in all kinds of weather and have reliable transportation.