Family Support Specialist
Part-time, 0.6 FTE, FLSA Nonexempt
Location: Auburn, WA 98002
$21.44 - $27.14 hourly (Grade 6)
Dependent on education and years of experience

Childhaven is an equal opportunity employer that is committed to diversity, inclusion, and equity. We are upholding this by recruiting candidates of every race, creed, color, religion, caste. national or ethnic origin, gender or gender identity, age, veteran status, sexual orientation, marital status, disability, and all other historically marginalized and excluded communities other protected status as provided by law.  Qualified individuals who bring diverse perspectives to the workplace are highly encouraged to apply!

We are proud to be a values-driven organization that serves families from diverse communities. Our values guide us in the way we treat each other, the decisions we make, and the success we achieve. The following are the values guide our work:

  • TEAMWORK:             Relationships come first.
  • EQUITY:                      There’s infinite value in every human.
  • EXCELLENCE:            Constructively dissatisfied with the status quo.
  • DEDICATION:             Do more. Do better.
  • RESPECT:                   Meet people where they are.
  • REFLECTION:             Feelings Matter. Stepping back and exploring possibilities.

Childhaven is a leader in serving children, families, and communities that have experienced trauma and adversity. We are building a continuum of care model that is growing to respond to the changing needs of families by combining our legacy of healing-centered care, with the expertise of community partners. Going forward, we are embarking on a new and ambitious strategic impact plan to further strengthen programs, expand impact, and embrace innovation.

You are a passionate and dedicated individual who shares our vision: To help ensure that all children are safe and healthy; thriving physically, socially emotionally and educationally; and well nurtured by family and by their community.  You too are constructively dissatisfied with the status quo. You are equal parts learner, leader and mentor and see around the corners of a challenge, replaying the question of “What if…” with a reply of “Why not…” If this sounds like you, then we want to meet, get to know you, and talk more about the positive impact we could have together.

The Family Support Specialist (FSS) reports to the Director of Early Learning and operates out of our Burien branch. The FSS role is an essential component of the Parents as Teacher (PAT) affiliate model. The Family Support Specialist advances Childhaven’s mission, vision, values, and goals by providing culturally relevant home-based parenting education and support to caregivers who are parenting children under six years old. To be successful in this role you must be able to establish relationships with at-risk youth and families and manage the needs of an assigned caseload.


  • Assist families in identifying their child’s strengths and needs and develop plans to ensure they have access to any services for which they are eligible.
  • Assist parents in a variety of areas (e.g., filling out forms/surveys; health; nutrition; living skills; budgeting; job skills; goal setting; etc.) for the purpose of developing an action plan to remove barriers to child’s success in school and supporting the family in basic life skills and economic stability.
  • Recruit and enroll eligible children and families. Encourage family involvement in program.
  • Visit children’s homes for the purpose of enrolling students in program, interviewing parents, informing parents of school and/or community resources and providing child development/parenting information, and setting family goals.
  • Develop individualized health, nutrition, and family support plans for all enrolled children for the purpose of furthering family goals, plans, and success strategies.
  • Provide outreach to low-income communities, community leaders and organizations for the purpose of recruiting families to Healthy Start, developing resources, and building partnerships with community members.
  • Maintain relationships with social service agencies and family service providers in the community so that outside referrals can be made in a timely manner as needed.
  • Maintains a variety of manual and electronic documents, files, and records for the purpose of providing required information and/or documentation.
  • Screen new referrals to ensure the program is appropriate for their needs, provide an initial needs assessment, complete onboarding paperwork, and provide timely follow-up with referring agencies.
  • Provide culturally competent home visits to each participant 2 times per month using the Parents as Teachers
  • Screen new referrals to ensure the program is appropriate for their needs, provide and initial needs assessment, complete onboarding paperwork, and provide timely follow-up with referring agencies.
  • Assist in the planning and implementation of monthly group meetings.
  • Conduct annual developmental progress assessments that include social-emotional, vision, hearing, and health issues.
  • Actively participate in reflective supervision meetings, team meetings and monthly staff meetings.
  • Participate in professional development opportunities regarding antiracism, oppression, and cultural competency and regularly assess own performance and program for related improvements.
  • Participate in ongoing job-related professional development, in-service trainings, and continuing education.
  • Comply with all Childhaven policies and procedures.
  • Comply with the agency’s policy and procedure regarding the identification and reporting of child abuse.


  • Associate’s degree or higher with the equivalent of 30 college quarter credits* in Early Childhood Education or closely related field. These 30 credits may be included in the degree or in addition to it.
  • May have a CDA credential or a state-awarded certificate that meets or exceeds the requirements of a CDA credential with a focus on Infant and Toddler Development.
  • Fingerprinting and background check.
  • Able to obtain First Aid and CPR certification with 90 days of hire.
  • Able to obtain Food & Beverage Handler’s Permit within 30 days of hire.
  • Completion of a one-step Mantoux tuberculosis (TB) skin test, or written proof of a negative test within 12 months prior to hire.
  • Knowledge of developmentally appropriate practices for infants and toddlers and relate positively to staff and volunteers in a diverse environment.
  • Ability to adjust to varied situations, demands, and new instructional concepts.
  • Ability to perform basic clerical tasks such as recordkeeping, filing, typing, copying, etc.
  • Ability to attend occasional evening meetings.
  • Ability to lift up to 50 lbs.

*C-5 College Credit
When college credit is required for ECEAP staff, the following applies:

  1. College credit must be earned from an accredited institution of higher education.
  2. 1 college semester credit = 1.5 college quarter credits.
  3. Staff may replace up to 1/3 of required college credits with workshop hours related to the job description, at the rate of ten (10) classroom hours to one (1) college credit. This does not apply to requirements for a college degree. Acceptable workshop hours are Washington State Training and Registry System (STARS) approved training. Office of the Superintendent of Public Instruction (OSPI) approved clock hours, in-service training, conferences, or training provided by agencies specializing in professional development.
  4. Credit counted for staff qualifications, such as specific 12 or 30 credit requirements for Teachers and Family Support Specialists must be directly related to the job description.
  5. Early Childhood Education (ECE) credit is coursework with content closely related to the Washington State STARS Core Competencies and predominantly address children from birth to 8 years old.
  6. Staff requirements for an Associate’s degree allow any “two-year” community or technical college degree of 90 quarter credits or more, including degrees designated as AA, AAS, AAS-T, ATA, or AD.
  7. Equivalent degrees and credentials from other states and countries are accepted.

We are dedicated to recruiting candidates who reflect the diversity and lived experiences of the communities we serve. Multilingual and multicultural candidates are encouraged to apply! In addition to position specific qualifications, preferable skills include:

  • Coursework in early childhood development, parent childhood interactions, or family support principles are a plus.
  • Previous experience in home visiting.

Childhaven has committed to equitable compensation practices, including pre-determining what roles require and the qualities needed from the individual that will fill the role. To achieve this, Childhaven uses a grade and step approach to determine the compensation of each team member.

We strive to make Childhaven a great place to work by living our values: Teamwork, Equity, Excellence, Dedication, Respect, and Reflection. Here’s a bit of what we offer our staff:

  • We believe in a fully transparent hiring process.
  • We offer a comprehensive Benefits Package including Medical, Dental, and Vision insurance. Expanded benefits include a flexible spending account (FSA), healthcare reimbursement account, and 403(b) savings program. A full listing of benefits is available.
  • Opportunities to attend a wide variety of trainings on clinical and educational topics, advocacy, and more.
  • We’re dedicated to serving the full range of cultural diversity in our community, and to providing families with care that’s relevant to them. As a member of Childhaven staff, you’ll be encouraged to contribute to community engagement strategies and our antiracism council, which makes ongoing recommendations to ensure that our programs and protocols are doing their part to dismantle systemic racism.

Childhaven values organizational culture and professional development. Team members at Childhaven have the opportunity to develop skills and knowledge through the following:

  • Trainings
  • Project work groups
  • Clinical and/or reflective supervision
  • Community advocacy and engagement
  • Diversity, Inclusion, and Racial Equity Council (DIREC)


Please apply through our website. If you require an accommodation to participate in the application or selection process, please let us know.

This position will be open until filled; applicants are encouraged to apply. In addition to completing the application online, please attach a resume and cover letter when prompted.

Childhaven would like to get an accurate understanding of each applicant’s experience and interest.

Equal Opportunity Employer, including disabled and veterans.