REPORTS TO: Sr. Quality Manager
SUMMARY: With direction from the Sr. Quality Manager, the Quality Engineer’s primary role is the continual improvement of processes to improve customer satisfaction and reduce the overall Cost of Quality (COQ). The Quality Engineer will collaborate with Engineering and Manufacturing to determine and implement best practices and methods for processes that reduce internal scrap and rework or minimize or eliminate customer complaints.
ESSENTIAL DUTIES & RESPONSIBILITES:
- Evaluate processes to identify and implement improvements
- Lead root cause investigations and develop effective long-term resolutions
- Assist Engineering with design, feasibility review, testing and implementation of new programs or program modifications
- Collaborate with engineering and manufacturing to troubleshoot and implement corrective actions on a timely basis
- Qualification of new processes or changes to processes, including documentation, training and certification of production staff
- Work independently with little supervision while still delivering excellent results on time
- Assist with the plant wide communication of Quality Alerts or Quality concerns
- Has the authority to stop production when nonconforming parts are detected
- Quality Representative when Manager of Quality Assurance is out of the office
- Primary accountability: Process improvements to reduce COQ and customer complaints
- Adherence to the Quality Policy and expectations
QUALIFICATIONS:
Required: Must have 20/20 vision in at least one eye and must not be color blind
(Magnifying lenses (readers, cheaters, etc..) are allowed if the employee normally uses them to read)
- Bachelor’s degree in Engineering or Business-related field
- 1 year of experience in a related metal fabrication or quality function (metal cutting, forming, welding, and powder paint operations)
- American Society for Quality (ASQ) certifications preferred: Certified Quality Engineer (CQE), Certified Six Sigma Green Belt (CSSGB) or Certified Quality Improvement Associate (CQIA)
- Solid understanding of quality systems, inspection and testing processes
- 6σ, Lean, PPAP, FMEA, APQP, Problem solving (8D, 5-why) experience
- Solid understanding of metal fabrication concepts and processes
- Ability to read and interpret blueprints
- Excellent verbal and written communication skills
- Excellent problem solving and analytical skills
- Proficient at multitasking and prioritizing
- Keen sense of attention to detail
- Willingness to work flexible hours with a changing work schedule as needed to support production
- Must be able to navigate in a Windows based computer environment
- Experience with Microsoft Office, including Outlook, Excel, and Word and CAD software
- 12 Expected Behaviors of Actively Engaged Person – 100% Responsible, Trustworthy, Team Player, Clear Communicator, Empathy, Humility, Emotional Self-Control, Resolves Conflict Directly, Positive Attitude, Respects Others, Problem Solver, and Agile.