DHA, Housing Solutions for North Texas

Leasing Professional II – Public Housing (Recertifications)

 

Salary: $39,520 - $42,016

 

Join the team dedicated to providing affordable housing solutions across North Texas.

 

At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the leasing professional II — public housing (recerts), you play an important role in helping us fulfill this mission by determining eligibility for recertification of housing assistance benefits, guiding Public Housing clients through the recertification process, mediating disputes and providing support to property management operations.

 

Enjoy these benefits when you join the DHA team!

Icon showing flexible work schedule

Flex Work: 4.5 or 4-Day Work Week

Icon showing Paid Time Off

Paid Time Off + 12 Paid Holidays

Icon with rocking chair showing retirement benefits

Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan

Icon with graduation cap showing tuition reimbursement benefit

Tuition Reimbursement

Icon representing the employee assistance benefit

Employee Assistance Program: Financial, Legal, Mental Health and Counseling

Icon representing medical plans

Medical, Dental and Vision Plans

Icon showing Section 125 cafeteria plan

Section 125 Pre-Tax Cafeteria Plan

Icon showing HSA and FSA account benefit

Health Savings and Flexible Spending Accounts

 Icon showing term life insurance benefit 

Term Life Insurance: Short- and Long-term Disability Plans

 

 

Key Responsibilities 

  • Review income and family composition documentation and conduct interviews to verify eligibility for recertification for Public Housing assistance.
  • Follow up with clients if additional verification information is required.
  • Compute the client’s portion of rent.
  • Inform the client about DHA procedures, programs, and services, and provide answers to any questions they may have.
  • Process annual recertification and interim income and family composition changes.
  • Attend monthly resident meetings and resolve tenant complaints in accordance with DHA policies.
  • Enforce the requirements of the lease and mediate disputes.
  • Provide support to property management operations by conducting tours of leasing units, managing move-in and move-out procedures, and leading orientation discussions.
  • Coordinate with security and maintenance operations to file incident reports and log and assign work orders.
  • Maintain client database files, ensuring confidentiality of information.

 

Knowledge and Skills for Success

A successful leasing professional has…

  • Knowledge of DHA organization, operations, policies and procedures.
  • Understanding of HUD housing program regulations and eligibility requirements.
  • Expertise in reviewing, assessing and updating reports and documentation.
  • Knowledge of interviewing techniques and procedures.
  • Skill in evaluating social program issues and conflict resolution.
  • Understanding of the principles of record keeping and records management.
  • Proficiency in utilizing a variety of business software programs.
  • Excellent verbal and written communication skills.
  • The ability to interact effectively with diverse groups of people.

Qualifications

  • Bachelor’s degree in Business or Public Administration, or a related field
  • Two (2) years of experience in a related field
  • Or an equivalent combination of education and experience
  • Ability to obtain Rent Calculation Certification within six (6) months of hire
  • Valid Texas State Drivers’ License required

 

How to Apply

Applications must be submitted online by using the Apply button at the top of this page.

Be sure to answer every question on the application. Incomplete applications will not be considered. Please use N/A for questions that are not applicable to you. 

If you are interested in more than one open position at DHA, you must submit an application for each role.

The employment history section of the application must be completed. We cannot accept a resume as a substitute. 

 

DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

Applicants are considered for all positions, and all employees are treated during employment without regard to race, color, national origin, religion, sex, disability, sexual preference, gender identity, genetic information, veteran status, familial status or age.

We perform drug and alcohol testing and criminal background checks on all individuals offered a position at Dallas Housing Authority.


All offers of employment are conditional upon verification of information obtained as the result of DHA's investigation and testing.

Any misstatement or omission of a fact relevant to original appointment or nature of work assignment will result in dismissal later.

Answer every question.

 

Applicant Notice:
Only one (1) position can be applied for on an application.

All sections of the application must be completed. Incomplete applications will not be processed. Any request for information on the application that does not apply, the applicant should write “N/A” in that field.

A Resume will not be substituted for completing the Employment History section on the application.
A P.O. Box address will not be accepted for the address. The Application will not be processed without a physical street address.

 

View Company Information

To see other positions, click here.