Now Hiring! General Manager

Sioux Falls Food Co-op is a cooperatively owned grocery store on the edge of downtown Sioux Falls. More than just a grocery store, the co-op is a place where community is built. The friendly atmosphere and dedicated and passionate staff members make the co-op a special gathering place. Our Deli is a destination not to be missed for delicious house made salads, soups, sandwiches and more.

Our next leader will be someone with an entrepreneurial spirit, strong financial acumen, and a willingness to try new things. We are looking for a leader who is keen on systems and process development and knows how to build a team and nurture a community. We are seeking an experienced generalist who can comfortably wear a lot of hats within the organization and who strongly embraces cooperative principles and values.

Sioux Falls is a growing city with a small-town feel. With myriad arts organizations, theaters, a symphony, incredible dining options, an extensive multi-use trail system and excellent schools, living is easy in this midwestern town.  The diverse population of Sioux Falls makes it easy to find your community and feel welcome here and the affordable cost of living makes it easy to stay.

Our Ends/mission are at the heart of everything we do, The job of the General Manager is to ensure the achievement of organizational goals and objectives as defined by the Board of Directors in the Ends policies, or mission of the co-op, as follows:

The Sioux Falls Food Co+op exists so that there will be a vibrant community that:

• Has access to sustainable, healthy and fairly traded goods and services.
• Champions the cooperative business model.
• Is better educated about food and social responsibility.
• Supports and strengthens the local economy.
• Enjoys a higher quality of life.

Overview of Responsibilities

The General Manager has the authority to hire, direct, structure, and evaluate all co-op staff members and is solely responsible for oversight of store operations. The General Manager is empowered to make decisions, create policies, authorize operational engagements, and provide direction and execution in the following areas, including but not limited to:

Financial and Planning

The GM directs all financial operations of the co-op including preparing and managing operating, cash, and capital budgets for the Board. The GM is also responsible for long-range, strategic planning as well as annual operational plans.

 Operations

The GM will maintain knowledge of natural foods retailing and industry trends as well as plan and execute operational strategies designed to maintain adequate profit to ensure a growing business. The GM is also responsible for ensuring proper maintenance of the store facility and equipment.

Marketing

The GM will maintain and ensure a positive public image for the co-op, work with staff to plan promotions, merchandising and product mix as well as ensure communications with co-op owners and shoppers.

Human Resources

The GM is responsible for oversight of all aspects of the HR function to ensure a safe, healthy workplace for employees. They also hire, supervise, and evaluate all members of the management team.

Reporting Relationships

The General Manager reports to the Board of Directors, which is elected by the members of the co- operative. The Board uses Policy Governance, a system within which the Board uses policy to define the results the General Manager is expected to achieve within defined limits of prudence and ethics. This governance model emphasizes vision and values, empowerment, and accountability.

Qualifications and Experience

• Strong business acumen with demonstrated knowledge and understanding of financial management and reporting.
• Demonstrated commitment to and experience with team leadership and development.
• Experience with business planning and strategic thinking.
• Experience as manager in a retail food store and/or fresh prepared foods operation, or transferable experience.
• Commitment to cooperative values and structure.
• Solid understanding of administrative and operational systems in a retail environment.
• Willing and able to hold others accountable.
• Committed to diversity, equity, and inclusion.
• Carries out operational and strategic tasks with a service mindset, demonstrating attention to internal and external service needs.
• Highly effective communicator able to utilize appropriate format and style for various audiences.
• Interested in working for a Board of Directors and building a strong Board/GM relationship.
• Able to align a group of people around a shared goal.
• Curiosity and willingness to explore a variety of ideas and perspectives.
• Respectful of others, even when a conflicting opinion is held.

Physical Demands

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Environment: Work is performed primarily in a grocery store setting with extensive public contact and frequent interruptions.

Salary and Benefits

• $75,000-$110,000 commensurate with experience
• Medical insurance, dental insurance, retirement plan
• Paid Time Off
• Co-op purchase discount

Position will be posted until filled. To apply, please submit a resume with cover letter.

Sioux Falls Food Co-op is committed to recruiting and retaining a diverse workforce. People of color, people with disabilities, veterans, women, and members of other historically marginalized communities are encouraged to apply.

 All applicants will be considered without regards to race, color, national origin, religion, sexual orientation, sex, marital or parental status, disability, gender identity or expression, age, or any other basis prohibited by law.