JOB SUMMARY

This position is responsible for providing quality management, including supervising paid and volunteer staff, developing and managing budgets, supporting residents, ensuring that quality outcomes are achieved, and working with the public. Providing safe, comfortable, and well-maintained housing for the residents and the community is essential. Ensuring to operate the property to its fullest potential by maximizing income and minimizing expenses. The Property Manager will train, direct, supervise and motivate staff to increase the efficiency and effectiveness of the property in accordance with policies, procedures and regulatory agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide quality management by following federal guidelines and regulations.
2. Provide quality management of paid and volunteer staff.
3. Manage budgets and ensure that sound fiscal practices are followed in compliance with U. S. Department of Housing and Urban Development, LHC, Home Funds, and other regulatory requirements.
4. Ensure that quality outcomes are achieved.
5. Maintain positive relationships with organizations, staff and individuals who provide services to agency consumers.
6. Ensure that preventative and required maintenance is performed under the direction of the Director of Safety and Assets.
7. Ensure adherence of preventative maintenance schedule
8. Prepare, review, and execute all leases for move-in documentation.
9. Conduct property orientation with new residents to review the lease, community policies, move-in paperwork and conduct move-in inspections.
10. Ensure that all pre-lease apartments are ready for occupancy
11. Ensure lease renewal procedures are followed.
12. Implement and track all leasing activities.
13. Ensure that all fees are collected, recorded, and deposited within the established timeline.
14. Implement eviction procedures.
15. Review and handle the collection of any delinquent funds within the established timeline.
16. Oversee, approve, and ensure that all expenditures for daily operations are within the budgetary guidelines and approval limits.
17. Maintain or facilitate key control system and master keys.
18. Ensure proper use, identification, inventory, and maintenance of all property equipment.
19. Monitor HMIS system for accuracy of documentation
20. Conduct audit of all housing files.
21. Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Minimum 5 years’ experience in managing multi-unit apartments. Knowledge of the Low-Income Housing Tax Credit (LIHTC) program, U.S. Department of Housing and Urban Development and Section 8 regulations relating to multi-units, preferred. Must have excellent organizational skills, the ability to interact with individuals who are in recovery of substance abuse, and the ability to work with organizations and individuals who may provide services or assistance to individuals in recovery. This position requires the incumbent to have good oral and written communication skills and the ability to prioritize multiple tasks concurrently. This person should be capable of generating correspondence and spreadsheets using computer software, including Microsoft Word and Excel. Must possess good customer relation skills verbally, in writing and through telephone communications. Must be able to accurately maintain department files, records, and databases.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree highly preferred. Equivalent work experience may be considered.
SPECIAL REQUIREMENTS
This position requires the incumbent to work outside of normal working hours, may travel to locations in the community.
Travels to other locations as appropriate in the performance of duties and responsibilities. Must have:
• Current driver’s license issued by state of residence
• Current Vehicle Inspection decal
• Current vehicle insurance
• Current vehicle registration in state of residence
• Satisfactory Motor Vehicle Report
Must be able to pass a criminal history investigation.

PHYSICAL REQUIREMENTS
Work is performed while seated at a desk or walking through the property. Dexterity is used while performing work with personal computer keyboard, calculator, and other office equipment. May have to bend, lift, stoop, lift or climb to perform duties.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.