This position is responsible for providing quality services to consumers living with HIV, ensuring that quality care outcomes are achieved, preparing documentation and performing related duties as assigned.



  1. Conducts intakes and assessments on new and existing persons served according to program requirements, i.e., meet quota according to
  2. Develops, implements, and monitors individual service plans to ensure persons served are receiving quality services according to the service plan.
  1. Meet in secure, comfortable meeting places outside of the office, as needed.
  2. Completes reports and documentation as required by VOASELA and regulatory agencies/funding sources.
  3. Ensures that quality outcomes are achieved.
  4. Serves as advocate for consumers receiving services.
  5. Prepares accurate and timely documentation for billing of services.
  6. Keeps supervisory staff apprised of gaps in services and assists in efforts to provide needed services.
  7. Participates in program related training, as required.
  8. Performs related duties as assigned.


This position requires the incumbent to have completed education at the Bachelor's degree level in a human service related field and one year case management experience working with individuals living in a community setting; HIV knowledge or experience is a plus; must have a demonstrated willingness to be responsive to the needs of the target population, excellent verbal and written communication skills and the ability to function as part of a team; can handle a flexible work environment; have strong decision making skills.


The employee's work is performed at various locations where services are provided to consumers.  Employees must be able to handle the demands of extensive driving throughout the five-parish service area.


Must have access to a reliable, insured vehicle; must be able to obtain certification in Cardio Pulmonary Resuscitation and First Aid.

Equal Opportunity Employer, including disabled and veterans.