McGough is a respected partner who brings six generations of experience to high-profile, unique, and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction, and facility management.  McGough employee tenure reflects the commitment and pride we share in our work.  Ask anyone who knows us - the caliber of our people sets us apart.

Position Description

The role of an Operational Excellence Standard Work Facilitator is a joint focus with primary responsibility to facilitate mapping of processes, authoring Standard Work with subject matter experts, maintaining Standard Work, and working with the Director and Deployment Leaders as required to advance McGough’s Lean transformation efforts. This is a 1.5-2-year rotational position within McGough.

Responsibilities and Tasks

Facilitate Teams:

  • Lead Teams in Process Mapping activities needed to create Standard Work.
  • Coordinate planning sessions, progress reviews, field events, and Lean learning sessions across the McGough enterprise locations in a “one company” manner.

Continuous Improvement:

  • Help integrate lean principles and practices into existing and new processes used across the company to improve business performance.
  • Develop, Manage and work with teams on Continuously Improve processes.

Stand Your Ground:

  • Hold standard work creators and owners to the McGough standards we have in place for the Standard Work System.
  • Push people to complete tasks in a respectful manner

Develop Yourself and Others:

  • Professional growth and development through participation in company offered educational programs and workshops, and external lean organizations.
  • Support the Operational Excellence Team in the analysis and deployment of value streams and Lean solutions in support of the company’s Lean transformation strategy.
  • Assist with the development and deployment of topic-focused training and improvement events to help educate leaders and contributors. (i.e., help with trainings on standard work materials)



  • 2+ years at McGough to understand our processes
  • Successfully completed McGough’s Lean Essentials Class or equivalent
    • Understands 8 wastes, 5S (6S), PDCA, making visuals
  • Understand basics of process improvement
  • Actively participates in McGough's Innovation Initiative
  • Has facilitated small groups for a purpose or outcome


  • McGough’s Competencies: Demonstrates and exemplifies McGough’s Employee Competencies (Lives Integrity, Customer Focused, Continuous Improvement Mindset, Demonstrates Energy, Results Oriented and Respects Relationships).
  • Business Acumen: Speaks and understands the language of the business.  Is organized and able to maintain and effectively manage records and dat Able to create and maintain internal relationships with map and standard work owners.
  • Intelligence / Analytical Skills: Ability to collect and synthesize large quantities of quantitative and qualitative data and able to convert data to visual format (process maps, charts, graphs, etc.). Thinks in processes and can articulate steps in processes (activity, handoff, systems, etc.)
  • Brand Ambassador: Able to promote Brand Values and Personalities in all aspects of planning and execution.  Serves as a role model for Operational Excellence Team and McGough.
  • Team Skills: Is a humble leader and is effective and active team participant.  Works towards the organizational best interest rather than personal interests.  Navigates well across the matrix through individuals and processes both at a function level and across the business.
  • Communication Skills: Clearly articulates messages.  Effectively listens, can express ideas in written and verbal format.  Effectively drafts written communication. Is able to facilitate groups and be a thought partner. Maintains and updates the Operational Excellence page on the McGough Intranet on Standard Work changes.
  • Technical Skills: MS Office and broader suite of applications (Visio, Power BI, OneNote, etc.) and Bluebeam

Office and Travel

Office:    Primary location is one of McGough’s Offices

Travel:   Local, Regional and National offices and jobsites may be necessary, overnight travel will be required. Will need to travel to facilitate groups or work with sites for certain types of work products.

Physical Requirements

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position involves sitting for extended periods of time at employee’s work station and during meetings as well as while traveling, either by plane or car. Position also involves standing for extended periods of time while observing work, facilitating and leading events.  Employee needs to be able to lift up to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.

Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.


Equal Opportunity Employer, including disabled and veterans.