Mountain Commerce Bank is an Equal Opportunity Employer.

The goal of Mountain Commerce Bank (MCB) is to hire individuals with strong ethics, great experience, and positive, professional energy. Every Team Member is an important part of our foundation, and we understand that those people create success for our company, our shareholders, and our clients. To attain that success, MCB seeks to provide Responsive Relationship Banking– banking that provides clients with the familiarity, flexibility, and energetic hometown customer service you expect from a community bank, backed by the latest technology and wide offering of financial products and services that you find in a big bank. Our best resource for growing our market and meeting our high expectations for service is our people. People create the relationships that build trust, understanding, and excellence.

 

General Function:

Directs the development, implementation, and coordination of all personnel related policies and programs, including payroll, recruiting, benefits, employment, orientation, compensation, development, employee relations, safety and health, federal reporting, etc. Assists management with planning, communication, and organizational development.

 

Essential Functions:

Personnel Policies and HR Compliance

  1. Develop, implement, and maintain HR policies and procedures. Review policies and provide updates to executive management and the Compensation Committee for personnel issues, including but not limited to succession planning, staffing, compensation, training and development, benefits, etc.
  2. Develop and maintain the company’s Team Member Policy Manual; review and submit changes for approval to the Compensation Committee regularly, as required.
  3. Manage HR staff (hiring, training, discipline, termination, etc.)
  4. Ensure the Bank’s compliance in all personnel-related issues through policy updates and training. Coordinate the annual training event/updates and maintain attendance/completion records.
  5. Communicate with management on legal changes, decisions, current trends, issues, new programs and changes that impact both HR activities and the Bank.
  6. Prepare and provide reports, documents, and requested information for audits, exams, meetings, and internal requests.
  7. Assist management in strategic, budgetary, and succession planning as needed.
  8. Ensure timely and accurate reporting and filing of the Affirmative Action Plan, EEO-1, VETS-4212 reports, E-Verify, TN New Hire, and other needed reports.

 

Employee Relations

    1. Oversee, coordinate with legal counsel, and assist management with personnel activities and problems to ensure legality and compliance (e.g. hiring, discipline, terminations, counseling, reviews, complaints, investigations, ADA, accommodations, FMLA, etc.)
    2. Work with executives and management to identify concerns with personnel; ensure that counseling and documentation are appropriate and compliant.
    3. Sit in on termination and disciplinary conferences when necessary and ensure that management takes the proper steps to protect the Company and the Team Member.
    4. Listen to and take appropriate action for employee complaints, concerns, and discipline. Respond to complaints in a timely manner and document them appropriately.
    5. Respond to unemployment claims to protect the Bank and provide accurate information.
    6. Create an atmosphere of understanding and teamwork by communicating policies, procedures, and appropriate information. Respond to questions, concerns, and requests in a timely manner.

 

Recruiting and Development

    1. Develop and facilitate company recruiting procedures to ensure efficient and legal recruiting.
    2. Manage the Bank’s applicant tracking system to post positions and ensure compliance with policies.
    3. Seek out improved methods of candidate qualification in order to hire the best people.
    4. Assist with interviewing and communicate with candidates and new hires as needed.
    5. Assist in identifying staff skill strengths and deficiencies for organizational, development, and assessment purposes.
    6. Establish and implement procedures for periodic employee performance reviews
    7. Assist the Compliance Dept with online training programs and tracking as needed.
    8. Lead orientation meeting for new Team Members to share consistent information about the company, our handbook, expectations, and other aspects of employment.

 

Payroll and Benefits

    1. Assist with the administration of payroll and coordination of approval for all Bank payroll changes
    2. Create, implement, and maintain the Bank’s compensation policy, job levels, salary matrix, and job descriptions. Work with executive management and the Compensation Committee to ensure that the Bank’s policies and procedures align with its strategic and market goals.
    3. Verify information and approve new hires and payroll changes
    4. Review, administer, maintain, and communicate MCB’s benefits programs, including insurance, 401k, paid time off, etc. Ensure that necessary documents are available and that required notices are distributed timely.
    5. Work with MCB’s insurance broker to coordinate the Bank’s annual open enrollment period. Provide appropriate information to the Compensation Committee and Board of Director to ensure that plans are cost-effective, beneficial, and within the Bank’s budgetary goals.
    6. Administer disability, leave, FMLA, worker’s compensation, and other required programs and policies.
    7. Communicate and facilitate benefits programs to management and team members.

 

Compliance

    1. Diligently protect confidential information, and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately.
    2. Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc. Follow these at all times.
    3. Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty in issues. 
    4. Address and report suspected violations of policy, procedure, Bank Secrecy Act, Anti-Money Laundering Act, and other laws and guidelines, as outlined in the Code of Conduct. Reported information will be kept confidential.
    5. Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate.

 

Other

    1. Ability to work scheduled and other needed hours at the designated location(s)
    2. All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external.
    3. Assist other managers or Team Members as needed.
    4. Management or Bank policy may revise, delete, or add responsibility as necessary.

 

Activity

  1. Ability to operate office equipment, telephones, and computers
  2. Ability to communicate fluently in English, in person, in writing, and on the computer
  3. Ability to hear, speak, and understand verbal communication
  4. Ability to read, write, count, and perform basic math functions
  5. Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment)
  6. Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc.
  7. Ability to lift up to 15 pounds, grasp, reach, and pull
  8. Ability to think, remember, learn new information, and apply cognitive data to job functions
  9. Ability to assess and concentrate on mental and physical job tasks to see them to completion
  10. Ability to drive oneself independently for travel between locations
  11. Ability to present information to groups in an understandable format or fashion

 

Qualification Requirements:

  • Bachelor of Arts or equivalent HR experience
  • 5-7 years of HR Generalist experience
  • Knowledge of HR laws, regulation, and issues
  • Experience developing and implementing policy and procedure
  • Excellent interpersonal, written, and verbal communication skills
  • Computer proficiency in MS Windows, Word, Excel, e-mail

 

Preferred Qualifications:

  • PHR or SPHR Certification
  • HR experience in banking or other financial services
  • Management experience

 

Equal Opportunity Employer, including disabled and veterans.
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