McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction, and facility management.  McGough employee tenure reflects the commitment and pride we share in our work.  Ask anyone who knows us - the caliber of our people sets us apart.  

This position is located in White Bear Lake, MN.

Position Description

The primary role of the Tool Order Specialist is to support our field staff through procuring for projects McGough owned as well as third party vendor equipment, tools, and consumables.  They will do this through answering calls and emails from project teams, answer inquiries and questions, handling complaints, troubleshooting problems, and coordinating purchase orders.  They will regularly interface with the order processing team to make sure orders go out in a timely and accurate manner.



  • High School diploma or equivalent
  • Ability to prioritize and calmly multi task.
  • Proficient in Outlook, Microsoft Word and Excel
  • Excellent verbal, written and listening skills.


  • Experience in commercial construction.
  • Member of Laborer, Carpenter, Mason, Cement Mason, or Operator Union
  • Customer Service Orientated
  • Excellent Organizational skills
  • Attention to Detail
  • Ability to work independently and with a team.

Office and Travel

Occasional travel to job sites may be required.

Responsibilities and Tasks

  • Fulfill jobsite equipment, consumable and tool requests.
  • Coordinate Purchase Orders direct to job site.
  • Creatively problem solve with field leaders to find the right solution for the tool request.
  • Work with inventory management system to enter orders (Wynne)
  • Manage and resolve project team complaints.
  • Provide project teams with delivery and back order information.
  • Review current process, identify improvements, and implement improvement with Tool Order Team.

Physical Requirements

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position involves sitting for extended periods of time at employee’s workstation and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift up to 50 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.

Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.

Equal Opportunity Employer, including disabled and veterans.