Krauss Company serving the Pinellas and Hillsborough area since 1924, is a progressive, growth-oriented company seeking a General Manager to oversee the Mechanical operations team. 

About UsKrauss Company located in the vibrant city of Largo, FL, is a leading provider of comprehensive HVAC solutions and services. With a history spanning over two decades, we have established ourselves as a trusted name in the industry, catering to commercial, and industrial clients with excellence and innovation. 

Our core mission at Krauss Company is to deliver unmatched comfort, efficiency, and reliability through our HVAC systems and services. We specialize in designing, installing, and maintaining state-of-the-art heating, ventilation, and air conditioning systems tailored to our clients' unique needs. 

Our unwavering commitment to quality, customer satisfaction, and environmental responsibility. We leverage the latest technologies and industry best practices to ensure optimal performance, energy efficiency, and cost-effectiveness in every project. 

At Krauss Company, our team of skilled technicians and engineers is dedicated to providing exceptional service, from system design and installation to ongoing maintenance and support. We prioritize safety, reliability, and sustainability in all our operations, striving to exceed expectations and build long-term relationships with our valued customers.

    

POSITION DESCRIPTION:  Responsible for oversite of the Krauss Company.  You will set the standard for professionalism within the team, building and maintaining a high-performance team able to grow market share through a commitment to customer satisfaction, quality, and an understanding of the business environment and local community.  Represents Krauss Company as a leader for customers, employees, and within the community. Responsible for hiring, coaching, & developing salespeople consistent with Sales Management Disciplines. Controls selling expenses and manages sales resources to improve profit position. Establishes and maintains long-term relationships with strategically important Customers to influence opportunities.  Develops and directs the sales force in selling service offerings including planned service agreements, controls, and mechanical retrofits. Sets the standard for professionalism within the sales team, building and maintaining a high-performance team able to grow market share through a commitment to customer satisfaction, quality, and an understanding of the business environment and local community. 

 

 PRINCIPAL DUTIES:

  • Responsible for day-to-day operations for Krauss Company
  • Meets with existing contract customers and maintains long-term customer relationships with strategically important accounts to influence opportunities
  • Develop and implement an annual plan for the companies.
  • Ensure the Company is properly staffed to meet the commitments to the Customers
  • Oversee the Operations Group, and provide the direction and leadership needed to ensure customer communications and expectations are being met.
  • Meets with existing contract customers and maintains long-term customer relationships with strategically important accounts to influence opportunities
  • Develop and implement an annual plan for the companies.
  • Ensure the Company is properly staffed to meet the commitments to the Customers
  • Oversee the Operations Group, and provide the direction and leadership needed to ensure customer communications and expectations are met.
  • Evaluate staff to determine training needs strengths and weaknesses and determine a plan for improvements or replacement.
  • Builds and fosters a team environment within.  Solicits support from and communicates effectively with internal staff.
  • Evaluate Krauss Companies' performance in customer satisfaction provide leadership for performance enhancement and proactive resolution of issues and allocate resources as needed to ensure customer expectations are met.
  • Work with the Senior Management Team, and ensure company standards, processes, and tools are used and applied. 
  • Develop and implement an annual sales plan for each of the company.
  • Manages assigned service sales portfolio to maximize secured sales, return on assets, revenue, and growth objectives 
  • Increases market penetration in local Service business by securing new customers and expanding the scope of the existing customer base business at key, target, managed and maintained owner accounts. Manages qualification and assessing potential customers and opportunities. Consistently seeks to expand the scope of business with owners.  Ensures the development and maintenance of Account Plans with all appropriate accounts.
  • Analyzes the market and current business performance.  Executes growth strategies for sales and operations teams consistent with branch and Building Efficiency business mission and objectives.  Understands the business environment including competition, purchasing, and business trends.  Accountable for service sales and operational team activity within assigned staffing geography.
  • Builds and fosters a team environment within and across geographies.  Solicits support from and communicates effectively with staff.
  • Evaluating Krauss Company's local performance in customer satisfaction provides leadership for performance enhancement and proactive resolution of issues and allocates resources as needed to ensure customer expectations are met.
  • Participates as the management team representative on strategically important target accounts. Establishes and maintains personal long-term customer relationships with strategically important accounts to influence opportunities.
  • Reviews bids and estimates for accuracy and oversees bid preparation and operational review meetings.
  • Working with the Management Team, ensures company standards, processes, and tools are used and applied.  Ensures the development and training of the sales workforce on established processes, tools, and standards.
  • Fosters teaming environment between the different selling segments to maximize all our resources.
  • Consistent with the branch business plan, provides sales focus, and sets aggressive individual and team goals.
  • Executes the sales staffing plan for the assigned local geography.  Directs performance management of sales personnel. Establish action plans and sales targets for each territory and review progress with sales management.
  • Partner with sales channel to identify and sell sizeable light commercial and applied sales opportunities.
  • Identify and visit key customers and determine our strategy to obtain their business. This would be consulting engineers, building owners, and developers purchasing and specifying large commercial projects.
  • Regularly visit selling companies and establish scheduled calls with the sales force and factory staff to provide visibility to upcoming jobs.
  • Develop new customers for the Company, through the use of the Company prospecting and qualifying tools.
  • Present professionally and effectively the Company’s philosophies and capabilities to prospects and customers; produce proposals and correspondence to address customers’ needs and meet assigned sales objectives.
  • Identify key accounts and provide services to achieve long-term relationships for the company.
  • Contribute productive ideas to enhance the Company’s sales and marketing programs and efforts.

Benefits:

  • Comprehensive Medical & Dental Plans
  • Company Vehicle
  • 401(k) plan with discretionary company match
  • 100% Company paid $50,000 life insurance policy
  • Option to buy additional life coverage without a physical or questionnaire
  • Short-Term Disability Option
  • Legal Resources Insurance Option
  • AFLAC products; cancer, accident, enhanced hospitalization, critical illness, & enhanced dental
  • Paid holidays and vacation leave

Subject to random and post-accident substance abuse screening

Krauss Company is an Equal Opportunity Employer.

 Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: 757-206-1509
Email: HR@kernergroup.com

Equal Opportunity Employer, including disabled and veterans.

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