Who We Are:
We are a growing, family owned and operated plumbing business that has been in business in Tulsa for over forty years. We believe in treating our employees as valuable because we know it takes a team to provide the best services. We do everything with excellence including providing great customer service, working as a team, and looking for opportunities for growth for each individual member of our team.
What We Offer:
- Competitive Pay
- Health Insurance
- Dental Insurance
- Paid Time Off
- Paid Holidays
- Aflac
- 401k - Retirement planning options
- A great work environment
The Role:
Work closely with our Sales Manager and Installation Manager to ensure the highest quality of costumer care is given to our clients. This will result in coordinating sales leads ensuring they turn in to appointments with our sales team and scheduling installation jobs. This position is the glue that holds the sales team and installation department togethers.
Responsibilities:
- Work closely with the installation manager, you will help the team complete jobs on time and under budget, helping achieve the company's financial goals.
- Dispatch all sales calls to the project managers.
- Track the result of the sales call for reporting purposes.
- Provides support to the installation department during the plumbing install.
- Complete job cost reporting with the sales manager and installation manager.
- Pull necessary permits with cities and schedule inspections.
- Know how to establish customer rapport to ensure highest levels of satisfaction.
- Professionally answering the phone in a polite, friendly manner.
- Calling customers to set up installations.
- Schedule and dispatch jobs for the install team.
- Make last minute adjustments with scheduling and project manager assignments.
- Ability to prioritize calls and maximize company revenue.
- Complete accurate and timely paperwork.
- Process invoices in the computer system.
- Participate in all formal exercises and on-the-job training.
Desired Skills and Experience:
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- High integrity with advanced social skills and ability to make solid connections.
- Strong desire to be better at your job tomorrow than you are today.
- Personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
Check out our website for more information about our company. https://www.williamsplumbing.com/.