Company Overview:
Cogswell Sprinkler Company, a subsidiary of Davis-Ulmer Sprinkler Company, Inc., has over 30 years of experience in designing, installing, inspecting, services and maintaining fire protection systems. We strive to stay on the cutting edge of technological advances in the industry, so we are always prepared to meet any of our clients' requirements.
As part of the Davis-Ulmer Fire Companies, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference
JOB SUMMARY:
Due to continued growth, Cogswell Sprinkler in Worcester, MA is looking to hire a Service Sales & Project Manager. In this role, you will be responsible for quoting deficiencies, and estimating renovation, addition, upgrade, and repair work, as well as overseeing the completion of all awarded and assigned jobs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assists in obtaining information needed for each job such as Purchase Order numbers, tax-exempt form, insurance certificates, deficiency information, and certified payroll information.
- Assists in the scheduling of service worked based on quotes signed and incoming emergency service calls.
- Follows up with customer on deficiencies or other quoted work.
- Books and creates jobs for awarded projects and service calls within the system; prepares costs for invoicing after the job is complete along with job financial review.
- Assists with the invoicing of customers, follow-up for collections of customers for the service department.
- Preparation of job start up and completion documents.
- Attend project meetings as required.
- Coordinate with subcontractors and other project trades.
- Other duties as assigned by manager.
EDUCATION and/or EXPERIENCE
- High School Diploma/GED with Associate Degree preferred.
- Prior industry experience is required.
- Strong knowledge of NFPA 13 & 25 requirements.
QUALIFICATIONS/REQUIREMENTS:
- Good oral, written, telephone, and customer service skills.
- Good time management, organizational, and interpersonal skills.
- Ability to assist both internal and external customers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to read, analyze, and interpret general business procedures and regulations.
- Moderate to advanced computer skills, with AutoCAD knowledge.
SUPERVISORY RESPONSIBILITIES:
- Supervises the design, shop, and field personnel working on their assigned jobs.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
- Office & field environment.
- Mostly sedentary role with the need to move about the office, shop, and job sites.
- May require light lifting.
- Requires working on computers and phones consistently throughout the day.
- Requires travel to jobs sites.
Why Choose Davis-Ulmer Family of Companies:
- Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
- Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
- Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
- Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
- Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
- Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.
Davis-Ulmer Family of Companies offers a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.
Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Disability/Veteran
DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."
