Project Director

At SSRS, the work we do has an impact. We give people the chance to be heard by conducting quantitative and qualitative research on a variety of topics including current events, health care, customer satisfaction, politics, media usage, sports, and more.

Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. Our process fosters transparency through collaboration.

We are seeking a Project Director (PD) who will support our work and grow with us. The PD plays a key role in our work and is responsible for coordination and dissemination of study specifications, communication between divisions, and oversight of quality assurance protocols. This is a junior-level project management position in Client Services with significant growth opportunity.

Ideal candidates are curious, proactive, organized, and detail-oriented professionals who enjoy a fast-paced work environment.

Ideal candidates are hybrid, based in our Glen Mills, PA office two days a week, but remote work is a possibility for the right candidate.

Key Responsibilities:

• Provide research support for a wide variety of studies using different survey modalities.
• Responsible for quality control of projects, including checking survey programs, mailing materials, coding, crosstabulations, SPSS files, and all other client deliverables.
• Communicate with internal operational teams.
• Maintain project-specific schedules and monitor timelines.
• Document project processes and procedures.
• Review and format survey questionnaires.
• Produce fieldwork and progress reports and draft basic analysis of trends and outliers.
• Prepare data reports in Word, Excel, and PowerPoint.
• Collaborate with the Research Director on client communications.
• Conduct background research.
• Perform other duties as the needs of the business dictate.

Minimum Requirements:

• Bachelor’s degree.
• Knowledge about survey research, data collection, data flow processes, and data analysis.
• 2-3 years of relevant experience in a social science field or market research, or the equivalent combination of education and work experience.
• 1 year of experience in quantitative analysis using SPSS (using syntax), SAS, STATA, or R. SPSS is preferred.
• Proficiency in Microsoft products (Outlook, Word, Excel, and PowerPoint).
• Strong written and verbal communication skills in English.
• Well-developed skills in critical thinking, problem-solving, organization, attention to detail, and time management.
• Ability to handle multiple projects, including quick turnaround studies, with dexterity and responsiveness.
• Professional attitude and strong interpersonal skills with demonstrated ability to work cross-functionally.
• Ability to work occasional evenings or weekends as projects require.

Desired Qualifications:

• Written and verbal proficiency in Spanish.
• Experience conducting qualitative research, including cognitive interviewing, in-depth interviews, or focus groups.

Please include a cover letter with your application, emailed to: lshaheen@ssrs.com

Our goal is to promote diversity, creativity, and flexibility across our teams while strengthening problem-solving abilities and collaboration.  

Ready to be part of something bigger?  Apply today to join the team that is redefining research to impact positive change.