Office Mail Operations Supervisor (Part-Time)
Schedule: 12 PM - 5 PM, Monday-Friday
At SSRS, the work we do has an impact. We give people the chance to be heard by conducting quantitative and qualitative research on a variety of topics including current events, health care, customer satisfaction, politics, media usage, sports, and more.
Our team of critical thinkers has genuine enthusiasm for our work and a shared goal to connect people through research. Our process fosters transparency through collaboration.
The Office Mail Operations Supervisor is responsible for the overall operation of Mail Processes in Glen Mills. Working closely with the Operations Manager, the Mailroom Supervisor will lead day-to-day on-site operations and SOPs.
This is an onsite position, based in our Glen Mills, PA office.
Key Responsibilities:
- Manage workflow for incoming mail according to day-to-day mail pick up, volume and deadlines.
- Manage workflow for new incoming mail projects / monthly outbound mail drops.
- Lead communications with project teams regarding mailing return status.
- Create and foster a professional atmosphere and team culture.
- Maintain postage account reports.
- Validate outgoing mail drops against postage account and notifying management of any discrepancies.
- Maintain inventory of all mailing supplies and equipment.
- Pick up mail from the post office in accordance to standard operating procedures.
- Modeling set SOP’s and ensuring that the department is in line with protocols on a daily basis.
- Maintaining office cleanliness and organization.
- Other duties as assigned.
Minimum Requirements:
- 2-4+ years’ experience supervising in an office production /operations environment.
- Ability to work on-site at the Glen Mills office 5 days per week.
- Must have valid driver license.
- Strong interpersonal skills.
- Ability to communicate practices and policies effectively in writing and orally.
- Proficiency with Microsoft Word and Excel.
- Ability to adjust schedule to help reach departmental goals.
- Knowledge of office processes, procedures, technology, and equipment.
- Ability to lift and carry 50+ pounds.
- Ability to stand most of the day.
Our goal is to promote diversity, creativity, and flexibility across our teams while strengthening problem-solving abilities and collaboration.
Ready to be part of something bigger? Apply today to join the team that is redefining research to impact positive change.