Since 1954 Warning Lites of Minnesota has been a leading traffic control service in the Twin Cities and outstate area. We take pride in offering unsurpassed customer service. We currently have an opening for a Customer Support Specialist - Special Events. We are looking for someone that embodies our values in work performance of: Dependable, Professional, Problem-Solver, Pride, and Humble.

Ever wondered who closes the roads and sets up all those barricades at US Bank Stadium, Allianz Field, TC Marathon, and other special events around the state? It takes a special crew of motivated individuals from Warning Lites and we are expanding our workforce! From parades to fireworks, fun runs to triathlons, concerts to block parties and more, Warning Lites' Special Events Division's operates in these high profile settings. 

Successful candidates will enjoy the challenges and demands of this position both mentally and physically. We seek confident individuals with a high regard for safety and customer service.   In Warning Lites' Special Events Division, our work is well-organized and promotes a welcoming atmosphere for friendly teamwork. 

We have a casual but supportive work environment and offer competitive compensation and benefits. Perks offered by WL:

  • Health (two plan options), dental, and vision benefits
  • HSA with company contribution
  • Life, AD&D, short and long term disability insurance
  • Paid time off benefits: Vacation and sick time, 11 holidays
  • 401(k) with a company match
  • Year-end company bonus (discretionary)

Let us be the best place you’ll ever work.

What we are looking for

The organized and energetic candidate excels at internal and external customers with a service mindset, can-do attitude and caring heart; delivering a seamless and memorable experience during every interaction. You set others at ease and build rapport easily on the phone and in person. You listen carefully to understand what someone is really saying. You know how to ask clarifying questions for better understanding and you do it in a conversational way that makes communication easy and effective. You’re resourceful and know how to pull together just the right solution from your toolkit. Making customers happy is a source of great personal satisfaction.

Some of the tasks you will perform:

  • Develop plans/layouts for traffic and crowd safety, including maps and timelines.
  • Communication with customers, with possible attendance at customer meetings.
  • Formulate quotes for estimator review.
  • Assisting crew with shop/yard tasks.
  • Occasional field work, as required/requested (could occasionally involve night and/or weekend work).
  • Flexibility to perform other duties as assigned, including, but not limited to:
    • Filing and other office tasks; and
    • Special projects/development.

We want you to join the Warning Lites team if you can say yes to the following:

  • High school diploma or GED.
  • 3 to 4 years traffic control or construction trades work experience or any satisfactory combination of experience and training which demonstrates the knowledge, skills, and ability to perform the duties of the position.
  • Have a valid driver's license.
  • Thrive in a fast moving environment being effective and efficient in work tasks described above and assigned.
  • Someone with the capacity to work with all types of people (e.g., stressed, confused, and/or cranky) and can always maintain a high level of professionalism and achieve successful communication.
  • Proficient in MS Office applications, including, but not limited to, Word, Excel, Paint and Outlook.

Preferred:  TCS, ATSSA

Sound like you?

Please submit your resume along with your compensation expectations and tell us why you are just what we need. We won’t be able to individually respond to all applicants, but if we feel you’re a strong match, we will do our best to be in touch within the next three business days. 

Qualified candidates who are given a conditional job offer must pass a pre-employment substance abuse test and criminal background check.

Warning Lites is an EOE/Affirmative Action/M/F/Veteran/Disabled employer; participates in E-Verify and provides a drug-free work environment.

WARNING LITES IS NOT ACCEPTING CONTACTS AND/OR RESUMES FROM 3RD PARTY RECRUITERS

Job Type: Full-time

 

Equal Opportunity Employer, including disabled and veterans.

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