Company Overview:
Coastline Equipment, a trusted partner since its founding, is a premier provider of heavy equipment solutions and services for construction, road building, mining, and forestry industries. As an authorized dealer of John Deere and Wirtgen equipment, Coastline Equipment offers a full range of construction machinery, from excavators and loaders to pavers and compactors, meeting the diverse needs of contractors and operators across multiple sectors.

Headquartered in Long Beach, California, and with locations throughout the Western United States, Coastline Equipment is committed to delivering industry-leading products, outstanding customer support, and expert maintenance services. Our team of skilled professionals works closely with clients to provide customized solutions, ensuring optimal equipment performance and project success. With a focus on safety, innovation, and reliability, Coastline Equipment supports our clients in achieving their goals with confidence and efficiency.

Position Overview:
The Receptionist (Bilingual: English/Spanish) is the first point of contact for clients, partners, and visitors, playing a key role in delivering a welcoming and professional experience that reflects Coastline Equipment’s commitment to excellence. This role involves managing front desk operations, assisting with administrative tasks, and providing outstanding customer service in both English and Spanish. As a vital part of the administrative team, the Receptionist ensures smooth communication and contributes to an organized and efficient workplace.

Key Responsibilities:

• Front Desk Management: Greet visitors, answer incoming calls, and direct inquiries to the appropriate team members while maintaining a friendly and professional demeanor.
• Bilingual Communication: Provide clear and effective communication in both English and Spanish, ensuring accessibility and understanding for all clients and team members.
• Administrative Support: Assist with scheduling, filing, data entry, and other administrative duties to support daily operations.
• Customer Service Excellence: Address customer inquiries promptly and accurately, fostering positive relationships with clients and ensuring their satisfaction.
• Office Coordination: Maintain a clean and organized front desk area, manage mail and deliveries, and ensure supplies are adequately stocked.
• Support Company Values: Uphold Coastline Equipment’s values of professionalism, reliability, and customer focus in all interactions.

Required Qualifications:

• High school diploma or equivalent; additional education or certifications in office administration preferred.
• Bilingual proficiency in English and Spanish, with strong verbal and written communication skills in both languages.
• At least 1 year of experience in a receptionist, customer service, or administrative role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment such as multi-line phone systems.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.
• Excellent interpersonal skills and a professional, welcoming demeanor.

Preferred Experience:

• Previous experience in a fast-paced, customer-focused environment.
• Knowledge of construction, equipment, or related industries is a plus.
• Familiarity with scheduling tools or customer relationship management (CRM) software.

Work Environment:

• This position is office-based, working at the front desk of one of our Coastline Equipment locations.
• Occasional coordination with other departments or branches may be required to ensure seamless operations.

Reporting Structure:

• Reports to the Office Manager.
• Collaborates with the administrative team and other departments to support overall business operations.

Compensation & Benefits:

• Pay Range: $21.00 - $24.00 per hour, based on experience and qualifications.
• Benefits: Coastline Equipment offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) with company match, paid time off, and opportunities for professional development.

Equal Employment Opportunity (EEO):
Coastline Equipment is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other status protected by applicable law.