For over 29 years, One Source Security has been devoted to providing peace of mind through innovative technology and exceptional customer service.  Our goal is to ensure comprehensive and reliable security solutions to our neighbors around Merrimack, NH. By continuously adopting cutting-edge technology, our company has established a solid reputation for enhancing security measures for both residential and commercial clients, driven by our steadfast commitment to client satisfaction and proactive security strategies.

One Source Security is looking for a Security System Service Technician to support our team.  The Security System Service Technician is responsible for installing, maintaining, and repairing security systems for both residential and commercial clients. This role requires a thorough understanding of security technologies and proficiency in troubleshooting and resolving system issues to ensure optimal performance and client satisfaction.

Key Responsibilities:

• Installation: Setup and install security systems including alarms, surveillance cameras, access control systems, and other related equipment at client sites.
• Maintenance and Repairs: Perform regular maintenance checks and repairs on security systems to ensure reliability and functionality.
• Troubleshooting: Diagnose and resolve technical issues reported by clients, providing timely solutions to maintain system integrity.
• Customer Support: Provide excellent customer service by addressing client inquiries, explaining system functions, and ensuring clients are comfortable with their security setups.
• System Upgrades: Recommend and implement system upgrades to enhance security measures as needed, keeping up-to-date with the latest security technologies and trends.
• Documentation: Maintain accurate records of services performed, parts used, and customer interactions for each job site.
• Compliance: Ensure installations and repairs comply with industry standards and regulations.

Qualifications:

• Technical Skills: Proven experience with security system installations and troubleshooting. Familiarity with various security technologies and equipment.
• Education: High school diploma or equivalent; additional certification in electronics or a related field is a plus.
• Problem-Solving: Strong analytical and problem-solving abilities to effectively address and resolve client issues.
• Communication: Excellent verbal and written communication skills for customer interaction and support.
• Attention to Detail: High level of precision and attention to detail in carrying out technical work.
• Physical Ability: Capable of performing physical tasks such as climbing ladders and handling equipment.

Working Conditions:

• Flexibility to work various shifts, including weekends or evenings, depending on client needs.
• Willingness to travel to different job sites within the assigned area.

Hourly wage range: $25.00 - $35.00 per hour

As part of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience.  The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose DU Family of Companies?

• Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
• Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
• Strength of the Family:  The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
• Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
• Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term. 
• ​Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."